Guest User
June 29, 2023
Started off bad and went downhill from there. At the price point this hotel was at, especially considering it's not even downtown and was just off the interstate in the middle of nowhere, I would have expected it to be nicer. The room was very shabby, the furniture was beat up, the bed was uncomfortable and the exhaust fan in the bathroom, which you couldn't turn off without turning off the light, was the noisiest I ever heard. Shortly after getting to my room and settling in to do some work on the computer, I heard someone trying to open my door. Fortunately I had the door double-locked and they weren't able to open it. Got a call from the manager a few minutes later asking my name and saying that someone had messed up and double-booked the room. Went down to the restaurant to get something to eat. Another bad experience. The food was mediocre at best and the service was horrible. Was seated by my server who immediately took my drink order but after bringing my water, promptly goes and sits down and starts texting on her phone. After 15 minutes of me trying to get her attention to let her know I was ready to order, she finally happens to look over at me. When she finally comes over, she says "I'm sorry, I forgot all about you." Really? I was the only customer she had! Placed my order, told me it would be right out and what does she do? Goes and sits down and starts texting on her phone again. After another 30 minutes of waiting and looking over at her and being on the verge of getting up and walking out, she finally goes and gets my food but brings my salad out with my entree. I had ordered the Caesar salad, which didn't have the dressing on it so she brought me two packets of dressing that said Caesar Dressing on it but didn't taste anything like Caesar. Couldn't even finish it. Oh, well, maybe the entree will be better. Nope! It was very bland. Had to add a ton of salt and pepper just to give it some flavor. Finally finished my meal and looked around for my server so I could get my check and, oh yeah, she's sitting over there texting again! Finally after another 10 minutes of waiting, she brings me my check. No pen in there to sign it with. AGAIN had to wait. Finally just got up and went over to where she was, handed her the bill and my credit card and said "Can you run this please?". Yep, won't be back to this place again.