Mellington Hall Country House Hotel

Lovely location , beautiful appointed room with stunning views. Staff very friendly and attentive nothing too much trouble. Set in lots of parkland great for evening walk. Enjoyed our stay

Visited Mellington again after a short while since last visit, the Staff as ever were exemplary and the food was excellent also, I had the Gammon which was full of flavour and the portions were plentiful. Always a pleasure to visit and the Hall & Grounds are in great "nick"

My Dad and I came to the Hall for Sunday lunch last weekend. The meal was delicious with plenty to eat and it was no problem to ask for extra gravy and apple sauce to accompany our roast pork. We were delighted when we were each given a biscoff biscuit with our coffees. Then a yummy chocolate each when Dad paid the bill. However, when we initially arrived we were greeted by a very surly and abrupt member of staff in the entrance hall. Once Dad (who is nearly 90) got to the bar he was able to see what beer he would like to drink. This man poured Dad a pint of Monty's Sunshine but to be honest, there was more beer on the outside of the glass! Dad was worried that this man seemed cross /agitated, so didn't feel he could say anything so instead got his own handkerchief out to wipe the outside of his sticky, wet glass. I asked for a glass of local red wine but was told it was only available by the bottle. As I was driving, that wasn't an option! So instead I ordered a Welsh gin and tonic. He asked if I would like a slimline tonic, but I said no I would prefer a regular tonic water. However he poured a whole bottle of Fevertree Light into my Gin! Unfortunately, even though we really enjoyed our Sunday lunch, we won't be returning. I have spent many years in hospitality so know how important a good customer service is. This member of staff gave the lovely hall setting a horrible atmosphere. I wonder how many other people will be voting with their feet? Such a shame.

What a fantastic hotel. We came here as part of our anniversary and stayed in the Mellington Suite, a gorgeous room with a huge, comfy four poster bed and a double whirlpool bath. We arrived late due to work commitments but were informed by Ellen, a fantastic, helpful and friendly employee, that the kitchen would still make us dinner, even though we’d arrived an hour after the kitchen was due to close. After dinner, we went to our room and Henry, awesome and friendly hotel manager, had written a nice welcoming card and left us a chilled bottle of Champagne. Saturday was a nice quiet day with a lie in and then a walk around the lovely grounds, wildlife spotting. Afterwards, a fantastic, cooked to perfection rib eye steak was the evening meal. We made it down in time for breakfast on Sunday, which, like the two meals previously, was lovely. After packing, we had a chat with some of the staff, nothing seemed to be too much trouble for them, and had a drink with Alistair and Clare, the owners. Great to hear about the history of the hotel.

Absolutely fantastic stay. Staff are fantastic. Especially the lovely lady at breakfast. Perfect for out little puppy. Lots of lovely grounds for walks. A perfect beautiful stay. We will be back.

Stunning place to visit. Everything was wonderful. The staff were great. Just the bed felt like it was the original from the 18 hundreds. It was seriously uncomfortable. Such a pity as the rest of our stay was absolutely fabulous and I commend the staff for how attentive they all were. The building from the outside is absolutely stunning and I would really recommend visiting.