Grand Eurhotel

I stayed with my husband and my 6 month old daughter in the week from September 7 to September 14, 2024 booking only one rental through a travel agency which included entertainment, 1 umbrella with 1 deckchair and 1 sunbed, and the final cleaning of the room excluding the hob which was our responsibility. Let's start with the positive points which unfortunately are few, the room with a sea view and everything within reach, swimming pool and beach, so for us who had a small child it was good, and if you have small children when the sea is calm it is good because the water is shallow. It is also positive that you have a supermarket, cinema, restaurants and amusement park nearby so you can also move on foot. The negative notes? Many..... I start with the entertainment that they tell us is soft in this period and ok that's fine but, we go down the first evening and ask the reception where the entertainment was, the girl tells us down in the pool (note that we had the room with a sea view of the pool and we hadn't seen anyone) anyway we go down and find everything dark... there was a couple with children (at least that's what it seemed like) and I decide to ask them if they had seen the entertainment since we had just arrived and above on the terrace we had only seen elderly people dancing ballroom dances etc. And that at the reception we had told us to go down to the pool. The guy answers me that by now they had moved upstairs and that the next day they would dismantle the theater that was there in the pool... 2 days later we understand that he was an entertainer. That day he didn't show up, I didn't explain anything to us who were new twins the "nice guy" (he thinks) terrible thing. What I saw this week was only at 12 some group dancing 3 days An attempt one evening to do a quiz. An aperitif game only once. 1 terrible carole 1 evening. Stop. And the entertainer who played cards with the elderly who were there during this period. The theme song of the mambo jumbo only on the stereo no dance choreography. We heard the entertainment on the next trip. Room: beautiful only for the view It was falling to pieces.. cobwebs, broken escutcheons door that didn't close well, leaky shower. No control in the hotel in my opinion anyone could enter both in the rooms and at the beach and in the pool. Without identification bracelets. The pool without a lifeguard you could see a black guy from the staff a lot but zero controls, people diving in caps not worn (when they were mandatory). Sea ditto the street vendors passed by and sat on the deckchairs taking a shower, for me anyone could enter and sit there since the gates were open use the pool and deckchairs at the beach without being from the hotel. truly unacceptable. Elevators: terrible three hours of going up and down you would waste your days. I don't think I'll go back because it has so much to improve. I don't know how it is in August but at the beginning of September it's terrible.

I had the misfortune of staying there the week of August 15th 2024. It was a nightmare week. In 25 years I have been to many establishments, I am not very demanding, but I have never seen worse. I stayed there with my 2 daughters and with 2 severely disabled people recognized by documents (my mother and my brother), they demanded the club cards from them too (first time this has happened to me in 25 years). At the restaurant we found ourselves without a table, the reception blamed the restaurant managers and vice versa they blamed the reception, I was in the middle of driving for kilometers to deliver messages because they were not connected by telephone. The manager refused to meet me, the reception told me that everything he had to say he told my travel agency. They had assured us that they had a wheelchair for disabled people that allowed them to bathe, well indeed there was one, but it was for children and had a flat tire. They forced my brother to undergo a depressing and mortifying show, that of seeing me drag him like a sack of potatoes in front of all the guests, they helped me only the first day, then they disappeared. "They" place the disabled in the outer corner and away from the sea, perhaps because for "them" the disabled are to be hidden, or simply to have as many umbrellas as possible in the front row to sell at a surcharge. The entertainer organized a treasure hunt where the guests had to bring the photo of "an invalid in a wheelchair" on the stage, the next phase to directly bring "the invalid with the wheelchair under the stage". I'm not making anything up, it's all documented and I have witnesses. I argued with the waiter who was assigned to our table, because he was looking for a "gift" that I didn't give him compared to others and consequently he started to play tricks on us. The room dedicated to the disabled does not have a bathroom suitable for them, in fact you can't close the door, unless a able-bodied person stays in the bathroom. The consequence is that I had to swap the rooms, my triple with the double for disabled people, I had to do it alone, because after 2 days no one came to make the beds. I found a cockroach in the bathroom as soon as I arrived, of which I attach the photo. Everything negative, the only positive notes were Mrs. Anna in charge of the restaurant and the chef who cooked very well and I assure you that he used quality products. I have listed ONLY the main inconveniences, I don't want to go on too long. I forgot! The whole family got an intestinal virus. To those reading this review, I absolutely advise you not to make our mistake, don't go there!!

Dalle recensioni viste prima di arrivare eravamo spaventati ma poi ci siamo ricreduti posto bello e mare basso adatto ai bambini posizione eccellente, ristorante delfino fantastico con persone eccellenti Marta e il maìtre ci hanno messo a nostro agio fin da subito aiutandoci nella scelta dei piatti e consigliandoci su tutto, unica pecca la pulizia della stanza era pessima però alle donne delle pulizie potrebbe essere forniti degli aspirapolveri per aiutarle.

Parcheggio : inesistente Camera Disabili : Sulla carta, per il resto o t'arrangi o vai via. Vecchia, ancora con parati e con 3 prese per 5 posti letto. Siamo in 4 e abbiamo più di 6 dispositivi......eh niente. Ah, una presa in bagno. Bagno disabili, peccato che o vai con la porta aperta o rimani con lui in bagno perché se sta male non puoi aprire la porta. Ristorante : Pessimo. Niente antipasti, porzioni da ristoranti guida michelin ma con sapore pessimo. Contorni da far vomitare e per finire....o frutta o dolce. Ah dimenticavo, senza lattosio per loro ancora non esiste. Chi ne parla bene non so cosa è abituato a mangiare o semplicemente vuole che la fregatura la prendano pure gli altri. Spiaggia non adatta a disabili. Rampe da monte Everest, passerella unica, Niente ombrelloni riservati e troppo stretti fra loro per il passaggio in sedia job. Morale della favola, ultima fila e abbiamo raggiunto la spiaggia in sedia a rotelle perché per 2 alberghi c'è una sola sedia job. Hanno preteso la tessera club nonostante l'agenzia l'avesse esclusa per il disabile per i servizi spiaggia e piscina. Quale piscina? Per 2 alberghi ci sono forse 20 ombrelloni e udite udite, piscina a skimmer senza nessun ausilio per l'accesso ad un disabile. Mare sporco, pieno di alghe, schiuma per presenza di canale lì di fianco. Personale reception molto scortese ed in generale non preparato. Una ospite si è fatta male e pur avendo avvisato il bagnino tra lui e la reception è toccato chiamare l'ambulanza a me. Li ho avvisati di attenderla in strada e alla fine hanno richiamato me perché in strada non c'era nessuno. Volevano che li aiutassi a tirare su la signora, gli ho detto che forse non era il caso visto che la signora lamentava il braccio, magari aveva una frattura, ed infatti la frattura c'era. Una stella è pure troppo. Positivo? Una serata siamo andati a cena fuori e abbiamo mangiato benissimo.

Ottimo rapporto qualità prezzo Qualità del cibo eccellente Animazione Mumbo Jumbo top Lorenzo capo animatore fantastico Sono tanti anni che vengo in questo hotel con la mia famiglia E sicuramente tornerò anche negli anni prossimi🔝🔝🔝🔝🔝🔝

Le camere molto comode e vaste, la manutenzione ed i servizi lasciano a desiderare, la colazione scarsa, i pasti buoni, la spiaggia da dimenticare, in un pezzetto di spiaggia ammucchiate 11 file di ombrelloni, se la marea si alza un poco, le prime file con i piedi a mollo. Animazione al minimo sindacale. Non penso di ritornare.