Guest User
March 11, 2024
Given that when we arrived the room was cold, the minibar desolately empty and turned off. Our stay continued with the difficulties associated with a poorly functioning shower and a less than comfortable bed. But, last but not least, the masterpiece: as hotel guests we were unable to dine at the restaurant on 31.12 because we did not intend to use the "dinner" option, although we asked for the possibility of eating even just the first of said dinner, we was answered: sorry we can't! No concessions to those who, coming from far away, just wanted to spend a nice evening in the hotel chosen for their overnight stay. The hotelier's first thought should be the needs of the customers. It was not so.
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