Guest User
April 22, 2024
Hi everyone, I went on a school trip and returned yesterday from a four day stay in this hotel. let's start from the room, nice but with a bathroom so small and badly arranged, that doing the bitet was impossible. overall the room was clean, but the pillows were really uncomfortable and thin; also the wardrobe didn't close. we didn't interact much with the staff, but on April 18th (it was very cold in Montecatini) we were all locked out, because the owner, I presume, had locked the main door of the hotel. we waited 30 minutes and the man who finally opened the door didn't even apologize. the meals are terrible, really bad (I attach photos of a second course that they brought us for dinner). often the meat was not cooked, but rather raw and the pasta without salt and too al dente. the waitresses served everything with badly tied and often dirty hair. Hair was found in a plate of pasta. I don't recommend it to anyone and I would definitely never go back.
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