Guest User
October 2, 2023
Wish they would have honored a refund as I was promise, I also would have taken 1 night stay as I believe the other rooms have been redone (according to Jay), I do not like giving bad reviews. Jay was super nice, but the room was sub standard to say the least. The back stairs put me off a bit, the patio (not the one pictured), was ok and the room decor was pretty eclectic. So meh...ok we had a place to sleep. Had to drop our luggage off and get the the BBQ In Rio Nido to meet up with family. Got in late and went straight to bed. The refrigerator made so much racket it was hard to get and stay asleep. Got up to shower and meet the family again, but the shower had black mold in the bottom...so no shower for me. As I looked around I saw how unkept the room was. see my photos, The pictures on this site and the pictures on their site was not our room. We packed up and I took the key to Jay, he was apologetic and asked me not to leave a bad review and the owner would give me a refund. I have contacted them twice since with no response, so my guess is they don't care.