Hotels near Musikum-Monschau, Monschau

We were now for the second time at the Hotel Schütt. And again we felt very well. You feel the family business entirely. All do with, everyone has his task. Despite the high hotel facilities, the young chef always has time for a nice conversation. In the room you feel very well, that is important for us just after a long walk. Beautifully furnished with a very nice bathroom. I also like the drink self-service on a dishes basis very well ( Each guest performs a list of consumed drinks that is out, and is paid at the end at check out. There is a very rich, Buffet equipped with bio products from the region ( sauce/cheese/marmelade ...) . There is nothing missing. We will come back in any case!

Sehr schön gelegen in schönem Eifeltal, komfortable Räumlichkeiten, exzellentes Frühstücksbuffet, tolles Abendmenu. Sehr freundliches Personal, toller Wellnessbereich mit Aussenbereich, Liegewiese. Man kann sofort loswandern. Die Chefin gibt gute Wandertipps. Hunde willkommen.

A no-frills, nicely decorated, well located, clean hotel. Nothing bad to say (except that a more thorough take at cleaning the upper shelf of the wardrobe would be welcome). But everything else was really optimal. I did not need to interact with the staff at reception during my stay, so I can not report on that. The girl who checked me in was efficient and polite, and that was all the contact I had with the reception. I spent interesting evenings at the bar tasting several gins of their rich gin menu, and the two waiters I interacted with were very helpful and professional. I had a ”room with a view”, not the lowest price-range, and it was perfect for one person, although it was a double. The bed was indeed double, but the closet would have been on the small side for two people staying more than a couple of nights. If I have to point something out is the lack of a light curtain in addition of the thick, darkening curtain that the room had. If you did not want to be seen by neighbourghs in the building in front, the only option was to close the curtain, which was very effective in darkening completely the room. This at midday seemed a bit too radical. But the summary of my experience is that I will come back to this hotel if ever again in Aachen.

I spent three nights at the Hotel Regence, Aachen, in March 2024. I took a Queen Room on the fourth floor, which was fine for a short break. The multi-lingual staff were excellent, attentive, engaged and professional. Although the hotel does not offer an evening restaurant service, the staff recommended an Italian restaurant in town for supper. The hotel breakfast buffet was superb. Wifi is available throughout the hotel. I would happily stay in this hotel again.

The room is a bit small, and the facilities are normal. There is nothing special. The breakfast is delicious, which is good. It is close to the Aachen Equestrian Competition venue. It is very convenient to watch the competition, but the service is very average. It is completely self-service. Yes, no one cares.

This was our first stay ever at a vd Valk hotel and I start with the positive things. 1) Staff at the lobby and the breakfast very friendly and helpfull. 2) When we arrived we got an other room after a complaint without any problem. What disappointed us strongly were the following. 1) We got a room where the carpet all over had black smudges which looked really dirty. 2) The bed in the new room was on the side facing to step out like a slide at a holiday park. It was worn out by the” heavy weights” over time and never repalced. I fixed this problem temporarely myself by turning the very thick second mattrass over. 3) My wife and I were not able to watch our own old digitized pictures and short video's (TV has an USB port) because the television terminated everything in such that we even could not watch TV at all. Watching only TV was restored by a very helpfull staff member. 4) Between my bed and the wall were a lot of big and thick parts of clocked together dust. (see pictures) These rooms stay very dark even with all ”lights”turned on and by accident I noticed this because I used my flashlight in the night. 5) Vd Valk send us by e-mail a voucher for a welcome drink which did not specify any period of validity. When were thirsty the last day we decided to use it and went to the lobby and showed this voucher and the answer was that it was only valid on arrival. When I told the lady that this voucher did not mentioned anything about it she then told us to get a cup of coffee where we just had breakfast 1 hour before. This first acquaintance (in Dutch kennismaking?) with vd Valk hotels was ice cold and for us never more. So to say, our first and last.

The facilities were perfect, and it was comfortable to have a cable car dedicated to guests who could go directly to therme in the bathrobe figure. However, despite the advance payment via Trip.com, a deposit was charged 50 euros at check-in. It was said that it was refunded after the adjustment of room service etc. However, the refrigerator was empty. There should be no additional. I thought it would be paid back at check-out, but it was said that it would be refunded via the card company after 2 － 3 days. However, even after a week, it has not yet been refunded.