Hotels near Haus Troistorff, Monschau

Sehr schön gelegen in schönem Eifeltal, komfortable Räumlichkeiten, exzellentes Frühstücksbuffet, tolles Abendmenu. Sehr freundliches Personal, toller Wellnessbereich mit Aussenbereich, Liegewiese. Man kann sofort loswandern. Die Chefin gibt gute Wandertipps. Hunde willkommen.

Absolutely fantastic staff. Could not do enough for their customers. Checking them in, serving beers, serving food. Only 2 staff members on a busy F1 weekend. Very hard working, a credit to the brand. Thank you ladies

I stayed for over a week at the Novotel in Aachen while on a business trip. The hotel is ideally situated next to a great shopping area. Parking is super easy and you need to use our card key to access the elevator. The same card key access is required to enter the lobby after hours. Seems very secure and safe. Front desk staff were very friendly and helpful. My room as an ”executive” room on the 4th floor, was on a corner and had floor to ceiling windows. What I liked: - Very quiet room - Comfortable bed - Mini-fridge with window and free daily drinks and snacks (5 Item selection including wine and beer) - Great desk setup with memory foam chair - Good TV with external HDMI input - Real glasses in the room - Bathroom wall mounted soap dispenser + other amenities - Nespresso machine with pods and cream To improve - WiFi, even though i was on the premium plan, the signal was weak to moderate - No USB ports - Water pressure just ok - Bathroom sink has not much counter space - AirCon only goes so low (perhaps 24/25?) as other reviewers have noted TIP: If you arrive on a Sunday to Aachen, almost everything is closed, however, towns in Netherlands are as close as a 20 minute drive and most stores are open from noon on Sunday

I spent three nights at the Hotel Regence, Aachen, in March 2024. I took a Queen Room on the fourth floor, which was fine for a short break. The multi-lingual staff were excellent, attentive, engaged and professional. Although the hotel does not offer an evening restaurant service, the staff recommended an Italian restaurant in town for supper. The hotel breakfast buffet was superb. Wifi is available throughout the hotel. I would happily stay in this hotel again.

This was our first stay ever at a vd Valk hotel and I start with the positive things. 1) Staff at the lobby and the breakfast very friendly and helpfull. 2) When we arrived we got an other room after a complaint without any problem. What disappointed us strongly were the following. 1) We got a room where the carpet all over had black smudges which looked really dirty. 2) The bed in the new room was on the side facing to step out like a slide at a holiday park. It was worn out by the” heavy weights” over time and never repalced. I fixed this problem temporarely myself by turning the very thick second mattrass over. 3) My wife and I were not able to watch our own old digitized pictures and short video's (TV has an USB port) because the television terminated everything in such that we even could not watch TV at all. Watching only TV was restored by a very helpfull staff member. 4) Between my bed and the wall were a lot of big and thick parts of clocked together dust. (see pictures) These rooms stay very dark even with all ”lights”turned on and by accident I noticed this because I used my flashlight in the night. 5) Vd Valk send us by e-mail a voucher for a welcome drink which did not specify any period of validity. When were thirsty the last day we decided to use it and went to the lobby and showed this voucher and the answer was that it was only valid on arrival. When I told the lady that this voucher did not mentioned anything about it she then told us to get a cup of coffee where we just had breakfast 1 hour before. This first acquaintance (in Dutch kennismaking?) with vd Valk hotels was ice cold and for us never more. So to say, our first and last.