Guest User
August 1, 2023
I used to work in the hotel industry, so I can be a bit of a hotel snob. Years ago I stayed at a Comfort Inn in another city that left me saying I was done with the brand. However, I needed a place to stay just outside of Pittsburgh and the Comfort Suites Monroeville came up in my Google search. After reading reviews, I decided to take a chance. I am so glad that I did. Staff were friendly and helpful, from the housekeeping staff who pointed me to the ice machine, to the front desk clerks who checked me in and out, and gave me a new key to my room when I had locked myself out. My room was clean, sheets passed inspection, and pillows were all properly fluffed. Water pressure for my morning shower was perfect and I had no issue getting the water temperature I wanted. I loved the two shower heads. Shower could use a small shelp for soap and shampoo, but that seemed a minor inconvenience only. Breakfast food was predictable, but there was a decent variety of choices. The area was well stocked, and surfaces were kept wiped clean. If I had a negative to state, the parking lot needs some tlc, but as they are currently sprucing up the exterior of the building, I would guess that is on the list to be done. I will be travelling to Pittsburgh again soon, and this just became my go-to hotel for that stay.