Z9953YAelenak
April 30, 2024
having read the positive reviews I decided to book, as soon as I arrived I was really disappointed, I used a smartbox, despite this I had to add 30 euros, we arrive around 7 in the evening, friendly staff, but the room was terrible, very uncomfortable bed , small room, bathrooms too old and with a tiny shower, the noise of the trains didn't let us sleep all night, the view from the room was terrible (on the car park) also the smartbox included a fruit basket with champagne that never arrived . We paid 10 euros more to park the car and obviously also taxes of around 3 euros each. The only positive note is the staff who are helpful and kind. overall an experience not to be repeated especially because the cost is really too high in relation to the services offered.
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