Guest User
April 26, 2025
After travelling all day, I rang here and booked a room. I said I was 20-30 minutes away. Which was fine by them. They took and charged my credit card to confirm it(I’m not sure they are even allowed to do this legally). I arrived 30 minutes later (I checked my phone history to make sure), upon walking in to check in, the rude and abrupt lady on reception told me I had taken longer than 30 minutes and someone else was now in it who had booked it online. It has taken 3 days to get this money put back on my credit card. The single room was $359 for the night which I found excessive but was willing to pay that amount thinking I would be getting some much needed rest, a nice environment and friendly service. I was then left in the lurch to find alternative accomodation at 8pm at night. Disappointed is an understatement!!!