Novotel Hotels in Mohammedia

the hotel is perfectly located whether your here for business or pleasure. It has a parking garage and plenty of local parking available. I have to start with the Hotel room condition, its not the best and could do with some attention, but it is clean and safe. the staff are the selling point of this hotel, ALL the staff are so friendly and help with anything you need, they go the extra mile no matter what you ask, local restaurant recommendations, no problem, local attractions, no problem. Breakfast is great, very authentic and fresh every morning, a great start to the day. the restaurant in the evenings is pleasant and the menu fits all. I again have to mention the staff, really friendly, the lady running the breakfast room is always happy smiling no matter how busy the room is, I was lucky enough to bump into the client hospitality manager (Nadira) who was genuinely interested how my stay was and if i had any suggestions or requests for my stay (i live in hotels professionally 75% of the year) i did mention a couple of things and sure enough the next day i saw the changes, now that's real customer service. the only down point for me are the rooms, very tired and in need of restoration, they are perfectly cleaned and the room cleaning staff do pay attention to detail, but the décor is dated, stained and worn out. the beds are great, extremely comfy and the linen is always crisp and fresh. everything is close the the hotel, a lovely park surrounded by bustling cafes, a beach, restaurants and the local markets. a nice restaurant menu, freshly prepared and authentic. the breakfast is a great selection, the bar sells both alcoholic and non alcoholic drinks although the prices for alcoholic drinks are at a premium.