Spark by Hilton Modesto

The staff were friendly and helpful.

I needed a room for one night as my husband had to stay overnight at the Modesto Sutter Hospital due to unforeseen circumstances. This is an older Hotel but recently, or so it looked, like it had been completely remodeled with new flooring, bed, furniture and linens. The bathroom was well equipped and very nice. I didn't ask for it but it turned out to be a handicap room. I checked in after 9:00 and was exhausted, looking forward to a good night's sleep. It was an adjoining room and the people next door were having a party of sorts. Very loud laughing, dropping the F-bomb in every other sentence and there must have been at least four or five people in the room including a small child. The party continued into the parking lot where someone had their car radio turned up to the thresholds of pain. I kept thinking it would end but it continued well after 11:00. Being a single woman I decided I did not want to take a chance of retaliation by turning them into the front desk. The next day I was up early and after having a light provided breakfast I checked out. I mentioned it to the morning clerk and she informed me that they also cater to the homeless and in looking it up on her computer she did say the room next to mine were homeless people with a small child. Just something to think about.

Can’t believe Hilton put its name on the crap. This is an old motel 6 with new paint. Area is ghetto, homeless everywhere, industrial area. Traffic from 99 noise coming right through the room and a train shaking the room every hour. The only spark needed here is to burn this crap down. Never again!

DO NOT STAY AT THIS HOTEL!!!!!!. I left my room at 7:30 am in the morning. And later in the afternoon I noticed that my deposit for $250 had not been returned. On top of that there was another $200 charged to my card. I called Hilton support as I’ve been a member for years. They called the hotel and we’re told that I was charged $250 because they found cigarettes butts in the room And an additional charge of $200 for a missing TOWEL and WASH CLOTH! I DONT SMOkE!! And I certainly don’t steal towels. So now I have to deal with my credit card company disputing the charge and the Hilton Support, who was helpful, disputing it as well as they believed me, but the hotel won’t budge. You have no recourse! I don’t know which maid can’t count, or who may have gotten into that room after I left, but I do know that I DONT SMOKE, the hotel is sketchy, smelly, and in a sketchy part of town. Smells like a scam to me and if the credit card company can’t get my money back I will be filing charges in small claims court because I refuse to give them $450 for something I didn’t do! DO NOT STAY there, something shady is going on. You have been warned