Hoodoo Moab, Curio Collection by Hilton

Moab express recently put us at the Hoodoo hotel for 2 nights. I can’t speak highly enough of the staff . Everyone was incredibly friendly. Shout out to Enzo at the bar he makes a fabulous cocktail. Perfect location walkable to shops and restaurants. Beautiful well appointed rooms . One area of improvement would to have coffee accessible in the lobby. Would love to return, Moab is a special place.

Family of 4 (kids 14 and 10) travelling from London. Experienced travellers including in the US. We loved Moab and enjoyed our stay in the hoodoo for 5 nights. I think based on travelling around town it’s the nicest hotel, it’s brand new, has two pools, best location with downtown an easy 2-3 min walk away. But it isn’t without its issues. We stayed in a 2 bed casita. Really nice big room and fully appointed kitchen. The only issue was the AC. We were in a downstairs room and in the height of summer. But we had two large units located outside just the other side of our master bedroom headboard. With both units going it literally vibrated the wall and only got worse as you put your head on the pillow. Clearly a design flaw affecting this particular style of unit at this time of year. I could just about manage to live with it but my wife is a lighter sleeper so when the AC kicked in again in the night it woke her up. She asked to move room but the front desk was very unhelpful. They said the hotel was nearly full (it wasn’t- Moab is actually a bit quiet between mid July and late Aug as it’s too hot for Most ) so we’d need to pack everything up, check out - be homeless for The day - wait and see if anything was available! After another sleepless night I asked again the next day by going to front desk and heard the same. Got a call at 7:44am the next morning to say another room was found immediately (different configuration with the bedrooms upstairs) and the problem was finally solved. The other issue was the food at the attached restaurant. The food was expensive and poor quality (probably the worst eggs Benedict I’ve ever had- how do you make Hollandaise a clear liquid?) I’d paid for breakfast to be included but got given a stack of weird cardboard vouchers on check in. No one in the restaurant seemed to know what they were but we handed them over each time. On check out i noticed we’d been charged for every single breakfast and then was made to feel as if it was our fault for asking to have them removed. No apology, just grumpy grudging poor service. If I wanted that sort of treatment I’d stay in England! A shame because it has the potential to be really amazing but Let down with a poor bit of design and a handful of (mainly front desk) staff that shouldn’t be working in the hospitality industry. If you do go and stay in a casita - make sure you request an upstairs one!