Sand Martin

have a business trip in Mlada boleslav, and it's not my first time in this city. I would say the view is nice, and only the view. I had a complain about the AC is not working at all, breakfast was literally one bread, one croissant, sample of cheese and egg, that's it. Misleading information on their website about the buffet, there is not buffet because no guests coming to this hotel. I asked for solving the issue from 2 different receptionists which they get back to their manager his name is miroslav elicer, who is actually doesn't care at all about the guests, they almost asked me if I don't like that we will not open the AC you can find another hotel rudely, another asked me to open windows and be ready for musquetos and insects from the trees and lake. Mid of April is not winter, it's already spring, and rudely he doesn't even bothered to answer the calls from the reception. I would never recommend this hotel to anyone starting from the service to the food to the location which took Uber 23 minutes to reach here. Disappointed that I've never seen such a horrible behavior in any other hotel before. الغرف1.0الخدمة1.0الموقع2.0 Aya Ramadan 1 من أصل 5 الآن على Google I have a business trip in Mlada boleslav, and it's not my first time in this city. I would say the view is nice, and only the view. I had a complain about the AC is not working at all, breakfast was literally one bread, one croissant, sample of cheese and egg, that's it. Misleading information on their website about the buffet, there is not buffet because no guests coming to this hotel. I asked for solving the issue from 2 different receptionists which they get back to their manager his name is miroslav elicer, who is actually doesn't care at all about the guests, they almost asked me if I don't like that we will not open the AC you can find another hotel rudely, another asked me to open windows and be ready for musquetos and insects from the trees and lake. Mid of April is not winter, it's already spring, and rudely he doesn't even bothered to answer the calls from the reception. I would never recommend this hotel to anyone starting from the service to the food to the location which took Uber 23 minutes to reach here. Disappointed that I've never seen such a horrible behavior in any other hotel before. Adding on it, no water provided, no kettle, no AC