Hampton Inn & Suites Fort Lauderdale/Miramar

The accommodation boasts comfortable beds and clean, cozy rooms. Its convenient location provides a quiet retreat. Guests appreciate the welcoming and professional front desk staff.

Again; I would like to acknowledge this location for going far beyond my expectations in servicing me as a customer. I was in the area for business, doctor's appointments and visit with my youngest son. Ms Debbie awesome manager of this site always up beat and wants to make this place truly your favorite place to spend a night or two. Next her team members Niurvis and Yolanda A 1 service always willing to extend a warm welcome and very helpful they exceed expectations. This facility is the Gold Standard of what hospitality should be. Thanks for all that you do. Looking forward to seeing you again soon.

I am writing to share a concerning experience during my recent business trip stay at the Hampton Inn, Miramar, from March 25th to March 27th, 2025. Upon a late evening arrival, I was assigned a room that was already occupied by other guests who were asleep. This serious security lapse was both alarming for me and undoubtedly invasive for the other occupants. The subsequent room I was assigned presented an unacceptable condition: a thoroughly wet carpet throughout. Despite informing the front desk, I was told the hotel was fully booked and no alternative room was available for my two-night stay. This created a significant discomfort and potential health hazard. Furthermore, there was a lack of proactive communication or apology from the hotel management regarding these significant issues. My attempts to resolve this have been met with an offer of insufficient compensation and a preference for verbal communication, which I declined in favor of a written record. As of this post, there has been no further written response. This experience has been deeply disappointing and has raised serious concerns about guest safety, basic room conditions, and customer service at this establishment. I have also escalated this matter with Hilton's corporate office. I believe it is important for other travelers to be aware of my experience.