Guest User
April 7, 2024
We had a bad stay. The hotel treats its customers like thieves. The minibar was locked upon first arrival. When we said we would use it, they asked for a 50 USD deposit. We didn't care and paid the deposit. When we returned to our room after dinner at night, the minibar was filled but still hot even though 10 hours had passed. 👎👎👎. We couldn't use the minibar because it was hot and we gave up on it. This time we wanted to drink coffee, but there was no spoon for coffee in the room. 👎👎👎 The coffee cup did not have a bottom plate.👎👎👎 We had to ask for a spoon from room service at 01:00 at night.
The sink in the room was clogged.👎👎
An alarm clock was placed in the room and set for 7:20. A very nice surprise happened at 03:00 at night, 4 hours after I went to bed. 👎👎👎 We couldn't sleep well and we left the hotel tired.
We handed over the 2 spoons we requested from the night room service to the receptionist with a ceremony in the presence of the reception security camera. 🤮🤮🤮
This kind of suspicious hotel management cannot be done. It was irritating and when we left the hotel, which was managed in such a suspicious way, we had to take photos of the items in the room and the minibar. Customers who are going to go should think again.
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