Hewing Hotel

Very attentive staff. Breakfast was exceptional. Very clean facility. Enjoyed our stay although it's not cheap. Bed one of the most comfortable we've experienced.

I love the Hewing because it's super versatile - great for getting work done; great for a trip with friends; great for a romantic weekend; great for some solo recharge time. This was the first time I had tried the fitness center - great equipment and great space!

The hotel is beautiful, neat rooms and the location is great, but the service is really poor leading to a lackluster experience. Room service wasn't available nor was the front desk willing to place your pick up order for you - they ask you to come down and do it yourself. Then the menu at Tulibee for breakfast had many items not available. The sauna was large but had loose floorboards that felt unsafe and the plunge bucket was there and looked cool but was completely non-functional. For the price you pay to stay here, these are all pretty basic fails. My wife and I are really laid back on these types of things and were super excited based on how well the hotel is represented online, the actual experience just fell very short. The value for the price just wasn't there.

My first review did not post as of now, so trying again. Very poor experience. Rude and dismissive front desk staff with full on Gen Z stare in response to most minimal inquiry such as "is there any update to the elevator outage, we do have someone with a disability so stairs are not preferred?" or "our phone is not working in the room, what is the best way to order room service" or "I am sorry to trouble you, but I cut myself accidentally and do you happen to have a bandaid" or "Excuse me, may we please store our bags at checkout for a while"? Truly met with bland dismissiveness or a sigh of inconvenience and even an eye roll once while they answered or responded. The rooms on weekend are SO loud until well past 2am. Not just noise from rooftop and streets, but stomping and creaking from wooden floors above. Mattresses need updating - they sag. We never received an itemized bill on paper or via email despite requests to check charges. Speaking of charges - this place is WILDLY overpriced for the level of service and care exhibited by staff and the noisy and inconvenient experience. The positives? We enjoyed the rooftop at night but weird that as a guest you walk through the blazing hot Sauna prep area to get to it. Superb staff and bevs in Tullibee bar/restaurant and a great location to shopping and dining and so on in downtown Mpls. In my opinion, you are paying for location, not service or comfort. Keep that in mind as you consider other well-established brands in the area for a similar - or even cheaper - price.

Great hotel, 20 minutes walking distance from the Arch with great restaurants close by. Love the decoration and the bed is so comfortable.

The rustic vibes have turned a bit rundown. Dark and damp rooms, carpet missing in places, curtains spread dust everywhere when you move them, furniture in the rooms feels like an old cabin. You can feel the indentations in the mattresses. Only one operable elevator for the whole hotel and also for the public visiting the rooftop. Rooftop is nice, sauna was great. Tullibee is amazing and the walking distance to everything in North Loop can't be beat.