Four Seasons Hotel Minneapolis

The best decision we made when visiting Minneapolis this weekend was to book a room at the Four Seasons. From the moment we entered the door until our departure, the staff at this hotel gave us great service. Our room on the 30th floor had a panoramic view of the city. Our hotel room was immaculate, well equipped and comfortable. One night we enjoyed a fireworks display after a baseball game from our window. We enjoyed a fabulous tasting menu at the hotel restaurant Mara and received great attention from our server Chadwick. The breakfasts were complimentary and delicious. When my husband came down with the flu, Security checked on him when he wasn't answering the phone. The concierge helped us to cancel our reservation for dinner that night, even getting us a refund on our deposit. Since they knew it was my birthday, we were sent a bottle of chilled champagne from the General Manager. The complimentary car service drove us to our skyway tour and trolly tours. Lastly, after our departure when I realized I had left behind my parking ticket at the airport, they tried to find it in the trash and recycle bin. I can never remember an experience so welcoming and attentive. If there were 6-star ratings for hotels, the Four Seasons in Minneapolis would surely earn it.

They have really upped their game here. Shout out to Raya at reception for being warm and welcoming. Rooms are well appointed, stay was very comfortable and convenient.

If you want to experience the Four Seasons brand, stay here. The staff is excellent and beyond attentive to detail. When they learned we’d come from a three day cardiac ordeal at the Mayo Clinic — quite inadvertently — we were upgraded to a suite and then at dinner an appetiser and dessert showed up complimentary. I can’t described how this allowed us to suddenly exhale after three very intense days. Everyone was just kind. The suite was gorgeous, the restaurant absolutely great, especially loved the wine list and the steward, and I had the best massage at a hotel in my life. This Four Seasons lives up to the reputation.

Warning: Do not book this hotel using the Amex Fine Hotels / Resorts program! They do not honor the benefits outlined including the early/late check ins or outs, free breakfast, and there certainly weren't any upgrades even though the hotel was not nearly at capacity during December in Minneapolis. It's an OK hotel overall, the bar is really nice and the room had a great view of....north Minneapolis. But it felt like a bait and switch using the Amex FHR program and getting none of the promised benefits