Latest Reviews for Minneapolis Hotels

Hilton Garden Inn Minneapolis University Area
4.3/5114 Reviews
Good service attitude, clean and comfortable hotel, close to school, convenient transportation, the hotel's wifi usage is great, there is no lunch for breakfast and dinner 🥣, a little unaccustomed
Hilton Garden Inn Minneapolis Downtown
4/5100 Reviews
I was in MInneapolis for a conference across the street from the hotel at the Convention Center. The proximity to the the Convention Center was the hotel’s only saving grace. The hotel was unprepared to be a convention hotel. There was one frazzled young lady staffing the front desk, answering the phones, and checking people in all at the same. This caused her to be short and downright rude to many of the guests checking in. My travel companion and I were at the hotel for 4 days and not once was the room cleaned. We had to go down to the front desk and request new towels and toilet paper because we were running out. The toilet paper hadn’t been replenished from the previous visit - which made me question if the room had even been cleaned before our arrival. On day 2 I asked that our room be cleaned and the front desk person submitted the request, but it never happened. I understand staff shortages etc, but as a convention hotel there has to be a contingency plan in place to manage the influx of guests, especially for what they were charging for a room per night. Also, no slight on the city of Minneapolis, but after 6pm everything shuts down…even the Target…and it turns into a ghost town full of homeless people. We were told multiple times by Uber drivers not to walk downtown after dark. So we actually Ubered the 4-6 blocks between hotels if we were out after dark. I would not stay at this hotel again.

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