Guest User
February 14, 2025
The room is really big and beautiful, with high-end design everywhere, just as attractive as what you see on the official website. When I checked in, the snow was two or three meters after the heavy snow, but unfortunately the garden was covered. The service is also great, and the attitude of each employee is very good. The lounge provides free plum wine at certain times, and the leisure space is also very comfortable. There is a free shuttle bus to Yuzawa Station (pick-up time is 3:15, drop-off time is 11 o'clock, and other times can be selected). It is best to make an appointment for the pick-up (I made an appointment on the same day, I don't know if I can wait directly at the pick-up station). Let's talk about something bad. The location is not good. If there is no pick-up station, the transportation is too inconvenient. It is far from the station (17 kilometers from Yuzawa Station), and it is too cold. The air-conditioning in the room barely reaches 18 or 19 degrees. The temperature of the entrance (the room is too big) is estimated to be about 14 or 15 degrees. The corridor of the guest room is even colder. It should be very comfortable in other seasons. The public hot spring area feels average, there is no special landscaping, it is not big and relatively cold. Breakfast and dinner are not bad. All in all, a beautiful hotel with great service!
Original TextTranslation provided by Google