DoubleTree by Hilton Hotel Milwaukee Downtown

Service was good - the front desk went over and beyond to help me figure out how I could take the local public bus. The state of the rooms left much to be desired. It's an old property and the room feels a little musty, old, and not befitting of what Doubletree Hilton standards should be. However, the DoubleTree cookie was an absolute delight!

Everything about my stay was outstanding. The staff was incredibly friendly and helpful, especially since it was my first time in Milwaukee and I needed recommendations on where to eat. Every suggestion they gave was spot on. The rooms were modern, clean, and comfortable. I usually don’t use hotel shampoo or conditioner, but the Crabtree & Evelyn scent was the perfect way to unwind at the end of the day. The restaurant food was excellent, and the service matched it. Valet was convenient and kept my car close to the entrance, which made it easy to grab things as needed. I was in town for a conference at the Hilton across the street, and the location made it easy to take breaks between sessions and step away from the crowd. My only complaint was the lighting in the room. The bright white bulbs give off a harsh, almost retail-like feel that reminded me of a big box store. A softer, warm-toned light, which are still energy efficient, and would have made the space feel much more relaxing. If you’re visiting Milwaukee, the DoubleTree is a great place to stay and is close to plenty of restaurants and popular spots around the city.

So this is probably the best DoubleTree I've ever stayed at. As an HH Diamond, I'm always surprised at the variation within the same Hilton product line. Somehow they must not communicate because this DoubleTree could certainly teach other DoubleTrees how to run a property. Excellent, friendly service, room upgraded without having to ask, and a great location made this a wonderful stay.