Guest User
September 20, 2023
This hotel was notably worse than a typical chain hotel. The room was musty and smelled of smoke. The air conditioner did not help. Bathroom fan did not work. Lobby breakfast was put away more than 15 minutes before it closed, so some of our family--and several other guests who arrived with us--missed breakfast. Finally, after checking out I realized I left a item in the room. I called the front desk, was transferred to the manager, and left a message asking for the item to be sent back, and I would pay for the shipping. No call back. I called the front desk to follow up, was told I would be called back, and no call. I cannot even find out if the staff found my item.