Homewood Suites by Hilton Cincinnati-Milford

I highly recommend this hotel. It is located in a great spot, with several restaurants and a Walmart within walking distance. The staff was very friendly, including the front desk, housekeeping, and breakfast team members. The hotel and our room were very clean. Can't ask for anything else!

Great service

When we arrived for check in, we were notified that the swimming pool was closed. With children this was something we were excited about but there was nothing the hotel could do. We were then put into a room that smelled very strongly of cigarette smoke. When I mentioned this to the front desk she told me that they had an issue with someone smoking the night before and that the police had to be involved with a prior guest. She informed me that they had no other rooms our size and that the room I was in was my only choice. When we returned to the room and began to get settled in we opened the pull out bed to realize that it was broken and would not function. At this point we had to return to the front desk and try to figure out how to proceed. The hotel did manage to get us into two connecting rooms after which was fantastic of them. When we arrived into the new room we found the floor with excessive stains on the floor, lights out throughout the rooms and food on the mattress of the pull-out bed. At this point I was beyond frustrated and tired, so we accepted what we were given and made do. While the attendant on duty did everything she could, the hotel itself was run down and poorly maintained. I would not recommend a stay at this property.

Liked it

Great stay!!

Stains on couch cushions. Stains on pull out couch mattress.