452careyc
August 30, 2024
I booked this hotel for the Labor Day weekend based on your reviews. We even upgraded to a suite thinking that it would give us more room and more luxury. What a joke! Everything is old and dirty. There is not a piece of furniture in this room that is fit to sit on much less sleep on. We do not have a balcony and we are looking out over an alley with a truck parked in it all night. There is not, a working elevator, so if you have mobility issues, you’re out of luck. Plan on climbing a few sets of stairs. I typically do not complain, but you have this listed as a 4 1/2 star hotel. We’ve just come from Como and Portofino and so I know cleanliness ( but old) when I see it. This place is old, ( acceptable) but also dirty and ratty. I’m very dissatisfied Trip Advisor…. You steered me wrong this time…