Park Hyatt Milan Reviews

Although the room size is small compared to Park Hyatt in China, it is quite spacious in Milan. The public area is more European in design, the rooms are relatively modern and simple, and the dressing room and toilet are not very convenient to be combined. The service is thoughtful and the breakfast is not bad.

The hotel is located next to the cathedral, in an excellent location. The rooms are very comfortable, very clean, and the layout is very reasonable and spacious. There are bathtubs and showers. I highly recommend it! There is no free bottled water in the room, which I have to complain about.

My schedule changed suddenly and I had to leave Milan a day early, but I couldn't cancel the reservation partially because it was two days before my check-in date. When I told the hotel about the situation, the front desk manager upgraded my room and extended my check-out time, and he was very considerate. I would like to express my gratitude to the manager again through this review. I have stayed at the nearby Mandarin Oriental Hotel and Four Season's Hotel, but Park Hyatt Milan was the best in terms of hotel location, room, service, and everything else. Thank you.

A nice hotel, very enjoyable, I recommend it to everyone. Thank you trip.com

It's average, the apartment is square, and the corridor smells bad

Hygiene: Good Service: Good Environment: Beautiful

It was very clean and the service was good. I want to stay again. The spa in the hotel is also very nice! Staff support is also ◎

It was so good

Good convenient area next to the Duomo and major shopping streets & malls. No problem with food as there's more than enough restaurants nearby. Taxi calling by the Concierge is the best, as they use a special modem. Other public transport just round the corner with Metro, buses & trams.

We had a wonderful stay at the Park Hyatt Milan, thanks to its unbeatable location right next to the Galleria and the Duomo, with lots of food options and exploring Milan incredibly convenient. The breakfast buffet was a highlight of our mornings, offering a simple yet exceptional selection of fresh, high-quality items that we thoroughly enjoyed. Our deluxe king room was clean and well-maintained, although it felt a bit small, and occasional street noise disrupted our sleep. (Do not recommend room with Galleria view if you are a light sleeper) Special recognition goes to Kristina, the Guest Experience Manager, for her outstanding service recovery. She addressed our concerns with promptness and professionalism, going above and beyond to ensure we left with a positive experience. Overall, it was a memorable stay, and we wouldn’t hesitate to recommend this hotel for its prime location and excellent service!

My son and I went to Milan for 4 days to see the art and wander the city. The Park Hyatt Milan was the perfect home away from home. The location is wonderful, the food is amazing (we had breakfasts, dinner and a bar adventure in the hotel), but most importantly, the staff goes above and beyond to make your stay comfortable. Every staff member was polite, courteous and eager to help you with any concern. I have stayed in other hotels in Milan, but not anymore. I will stay at the Park Hyatt Milan because they made our Milan stay an unforgettable experience. Thank you!

Our family stayed here for 3 nights week before Thanksgiving. We all agreed that this was the best experience amongst the other 3 properties we stayed during our tour of Northern Italy - St Regis Venice, St Regis Firenze, Il Borro in Arezzo (Ferragamo). The location is unbeatable being next to the Galleria Vittorio Emanuelle II. With the jetlag, we were able to be at the Duomo and Galleria early in the morning without the crowd. The hotel was all decked out for the Holidays. This year's theme was "chocolate". The differentiators though were the people and service. I would say that 3/4 of the staff were genuine gracious and willing to help. Alessandra took care of us every morning during breakfast and she is someone we'll remember fondly with our experience at the Park Hyatt. The breakfast is also the best of the 4 hotels we stayed at - Il Borro came in a close second in this dimension. This hotel spoiled our 9 year old with daily Lego sets. He has never experienced this kind of gift (sustained over 3 days) anywhere - not even in Asia. This stay was using points (40K / night) booked ~10 months in advance.

We stayed at the Park Hyatt for 4 nights and loved it! The rooms were really nice, comfortable which was great since we had jet lag. The bathroom had a huge shower with marble all around which felt very luxurious. Staff were extremely friendly and helpful. The food at the restaurant was great. It's located perfectly where you can walk to lots which we did. I'd highly recommend it.

If anyone rates this place below 5 points, he/she must be out of their mind. Just had a terrace suite with outdoor jacuzzi. What a treat! Hotel takes care of all details, including top notch amenities. Room service: excellent. Again, I will never go anywhere else in Milano.