Guest User
February 10, 2025
We arrived early and the staff were happy to accommodate us checking in early. I had been told via email that the pedal karts were free for members but advised by Rachel at reception they weren’t, but they would allow us to have an hour free. The activity room was great to a degree… the air hockey table was damaged and the table tennis bats were pretty horrible. I went to cook on the communal bbq and it wouldn’t turn on. I realised the circuit breaker had flipped, so once I flipped it back I could use the facilities. The pool and spa area states that the spa was in a heated pool area and not to stay in for more than 15 minutes. The spa was definitely not heated, it was freezing and I confirmed this with reception…. The TV in the room doesn’t offer steaming and our feet were black from walking with no shoes on. The master room fan was either ready for lift off or not moving enough to do anything. We checked out at 9:45am, I said thank you for having us and ignored and I received a phone call around 10:30am asking when we planned to check out…. Overall. Somewhere to stay with a few activities. 3/5