Hawthorn Suites by Wyndham Miamisburg/Dayton Mall South

Filthy inside and out; even closets had dirt in them. Could not walk on the floors without shoes. Nasty curtains barely hanging on the wall. Tub had rust stains and no anti-slip strips. HVAC could not keep a set temp. Missing towels, TV remote, extra TP, coffee supplies, etc. No one at desk to correct issues. Gave up after 3 calls and went to bed. Noisy neighbors but no one to complain to. Internet signal weak and kept dropping. Bed was average comfort level but needed another pillow. Breakfast was a joke. At checkout, there still was no one at the desk, so after waiting for 5 minutes, I just left room keys and got on the road. I will never use that place again. The only plus was that I did not see any bugs! We make the trip to this area about once a month and actually paid extra to stay here over the usual place we stay. We should have not wasted the money!

The room was disgusting. Stains on the pull-out couch and mattress (No sheets for pull out, only small blanket and pillow with no case). Half of the door frame was off, and then placed leaning against a nearby wall. Cigarette burns on the bed's mattress topper, sheets were not cleaned beforehand. The toilet in the restroom had been used and not flushed before we entered. In the ceiling where the smoke detector should be, there was just a hole in the ceiling. That being said, staff was very nice and approchable, gave us a new set of sheets for the bed upon request. Bed was comfy, had a good night's rest, but couldn't be happy about it because we were upset on thee state of the room.