Sadigo Court Hotel South Beach

Quaint boutique hotel with very friendly staff and clean as well. Rooms are updated, pretty spacious and clean (which is much appreciated). Hotel is nice and quiet, no rambunctious guests. This hotel is 2 min walk from the Convention Center (garage side) and 5 min walk from the South Beach. The staff (I dealt with 3 front desc concierge) are phenomenal, down to helping with jewelry latch closing, when I was not able to do it myself. I highly recommend this hotel for a quick business trip.

Our Emails and voice messages never answered nearly 2 weeks after stay. Email sent to manager: We were given your email by the front desk to speak to you about some issues we encountered while staying at your establishment this week. On Saturday, 5/25 we came back to our hotel room #214, after a day at pools and the beach. We attempted to take showers to get ready for our dinner reservations, but the shower was not operational. We immediately contacted the front desk and explained the situation and we were told they would send someone from engineering up. We waited a few minutes and called again when no one arrived to stress our dinner reservations were approaching and asked if there was another room we could shower in and the desk said that was not an option. At this point I resorted to attempting to take a shower on the pool deck, without shampoo, because I was unable to remove them from wall in shower caddy. I got to pool shower and had to embarrassingly attempt to shower with the broken pool shower head and with a deck full of other guests. At this point my boyfriend came up and said the front desk would allow us to use another room to shower. We were given room #207, which was unoccupied at the moment, but still not cleaned by room service. We entered room which was filthy. The shower was wet, had bunches of hair in shower drain, the sink area had a mixture of liquids all over the counter and room was overall dirty. Photos attached. So with no other choice, both my boyfriend and I had to shower and then walk back to our room through the hallways carrying our stuff back and forth. The embarrassment we encountered and unsanitary conditions we were unfortunately made to endure is not what we expected of our holiday weekend. On top of that, since we were held up during this entire ordeal we were late for our dinner show reservations and were seated late. One of the employees who came to room to initially try to fix the shower told us to speak to front desk about compensation for our troubles. Upon checkout today, I attempted to speak to someone but was told management was not available and was given this email. Both check in and checkout days were great but the Saturday troubles we encountered were not ideal at all. We understand issues can arise, but a clean room to shower in would have been the ideal solution. We saw other rooms being prepared for arriving guests and we should have been offered one of those cleaned rooms instead. We hope something can be done to compensate us for the problems outlined.

This was a business trip, great location, convention center down the street and as well as beach. I’d like to come back next year. Camila was very kind and very helpful. The hotel it’s nice and clean!!! I didn’t have the chance to see the pool but I loved my time here.