Four Palms Hotel Miami Beach

The hotel is at a great location. It’s however very tired. Was half empty. Our tap continuously dripping, roadworks outside and the aircon is humming throughout the hotel at a lulling 35db. If you just want a bed, using earplugs when sleeping and believe $2000+ for a room for a week is just fine then this hotel is great. Breakfast is a set menu thing. Ended up using Uber eats as it gave more variety and was cheaper for a family of 4. Radisson here looks like it has ran out of ambition to be great. Maintenance is of poor standard. The door to the pool has come off its hinges, a hole in the lift call plate for your kids to poke their finger in is complementary. Cleanliness in reception of the soft seating is not great, the staff visibly do not want to be there with their permanent upside down smiles. If Miami wasn’t as great as it was then the hotel would have ruined the holiday. Great transport links. An Uber from the airport to the hotel is around $70. The bus however is $2.25 per person and gets you there quicker. Download the Miami transit app for times. It’s the 150 bus and stops at 42st and the hotel is at 43st. We took the bus on the way back to the airport. To get around Miami Beach you can take the free ‘Trolley’ and Ubers are everywhere. Miami great. Hotel not so good. We did not eat at the hotel once as it looked so bad. A breakfast buffet is the least you want with all the American favourites. Go to Miami - it’s great. Don’t pick this hotel if you want a good hospitality experience.

The room to small, I feel like I'm staying in a closet. No window or balcony to get fresh air in to hear the ocean what good is it to have an oceanfront room when you can't enjoy the ocean. No Bar to sit at while waiting for my fiancé to get ready. No servers at the pool. At the beach, the beach attedent has no towels, so you have to walk back in and get your own at the pool. TV did not work, could not get into Netflix. And the worst, your Wi-Fi is lousy and you can't get a good signal. Also, the password has been compromised per Google. Google give you a warning to change the password because you've been hacked. What a joke. I really have nothing good to say about the hotel. I don't find myself as a difficult person, but there is nothing good about this hotel. As far as a value, I can't believe we paid $500 a night to stay at this place. Thats a joke! I'm not that person to leave reviews on the Internet, but in this case, I‘m definitely leaving a negative review on this hotel.

Horrible experience. Stayed 5 nights. Leak in bathroom and room ceiling first night. Staff didn’t do anything about it. Next night the room flooded with water and hotel sent some one to look at. Could not get it fixed . Wasted many hours in the morning dealing with stuff and in the evening again to change the room. First two days of the business trip gone down the drain bcos of poor hotel stay. Those two nights were costing $640 per night . No one from staff apologized for the situation .. only shifted us to a new room. No communication what so ever. This hotel is worse hotel in entire Miami Beach. Never stay here.

My stay at this hotel was disappointing. The first room provided was dirty, and the windows were not cleaned. When I raised the issue, I was informed it was because the dirt was on the outside, which I found unsatisfactory as windows should still be properly maintained. The staff helped us switch to an ocean-view room, but unfortunately, it was not much better. The bathroom was particularly concerning, as I found several hairs despite specifically requesting the housekeeping team to ensure thorough cleanliness. Additionally, the hotel’s overall cleanliness and maintenance standards seemed lacking. The lobby had an unpleasant odor, and the elevators were outdated and uncomfortably small. For the price paid, the experience did not meet expectations, and I would not choose to stay here again.