Soydelcastillo
June 28, 2024
Terrible experience, the application reserved the worst room in the hotel, we paid for one with a balcony and they gave us a mini room with a view of a horrible construction that left us unable to sleep, they scammed us, they wanted to steal more money from us to change us to a better room which we had already paid for and which they did not have available either, the entire service was terrible and disgusting, they charged us for two nights for a room with a balcony and they gave us the bathroom room, they ruined my daughter's birthday
Original TextTranslation provided by Google