Hotel Belleza

really bad exprience，the hotel has been charge us without any authorization or notification. on the first day, we check in, they charged us US25 without any invoice/notication/authoization. and when the last day check-out, we asked if we can enjoy free late check-out, they said yes. then we stayed around 1 hour longer. when we come back to our country, we found that there is an unknown charge. Trip.com helped me to negotiate with them. they said it is the late check out charges. by the way, it is unreasonable, because the transaction was on the first day we check in. and we just ask for late check out on the last day (the 5th day), how come the hotel can predict we will ask for that and charged us first? non-sense. beside the date of transaction, if there is a charge, they must give us notification/receipt, but nothing....

Overall pretty decent hotel in a great location. For the price, you get what you pay for, the room was in decent condition. The entrance definitely should be more visible as it was hard to find the place… Parking was not ideal as they suggest you park in a paid parking lot $40 a day that’s a 6 min walk from the actual hotel. The rooms were very pretty though and clean, and the service was friendly! Only complaint really is the lack of counter/storage in the ADA king bed room… there is a single sink that you would find in a powder room, with no counter or cabinets. Wasn’t too expensive especially given the close location, so would come back to this hotel. Also, I would say that I wouldn’t visit if you’re looking for a quieter stay as the walls are pretty thin and there were definitely some rowdy late night guests. Thats many places in SoBe though, so was expecting as much.

Good location. Provides baggage keeping services. Free coffee 8am-12pm. 5-10mins walk distance have CVS, restaurants and coffee shops. 10mins walk distance to the beach side/ Lincoln Rd. The Room condition was old. Room floor was not really clean. My room is double bed room, it’s no table and chair. There is no plug location, so I need to move the bed to find the charging location.

We loved to stay at this hotel! Pictures from website are accurate. Great location with only a few minutes walk down to the beach. The flat is equipped with toaster and coffee machine, cuttlery, iron board and iron. You can wash your clothes at the ground floor, easy and perfect for us that needed to wash some of our son's clothing's. The hotel have a collection of sales items like soft drinks and snacks and will loan you towels to bring to the beach. Receptionists are super service minded and welcoming. If there was anything we missed it might be better lighting in the big bedroom and smaller pillows. (A bit high and hard for some of us) We would love to come back here again, anytime. Clean and nice.

When we booked, a year before our trip. We requested a room with three beds. On arrival it was a double bed and a sofa bed. They said hotel was full so no other rooms available. The sofa bed wasn't made up and we had to request bedding and then make the sofa bed up ourselves. After a 10hr flight, and arriving at 10pm this wasn't ideal! Hotel is clean and comfortable.