Hôtel Mercure Grenoble Meylan

Staff & Service: The staff was generally described as friendly, accommodating, and attentive, although some inconsistencies in professionalism and experience were noted. Positive experiences at reception and in the restaurant were frequently mentioned.

Excellent rooms Room was excellent. Spacious and clean, with a high quality bathroom

The hotel is in a ok place a little far out from Grenoble and from the outside it doesn’t look that good.It also has a “secure” car park,trouble is when the barrier is operated to seal off the parking area we noticed an unlocked gate at the other end of the car park.However it is of 4 star standard,once past the sliding entrance doors you are greeted by a good reception area.It says that you can check in at midday,we arrived at 12:15 and told the room was not ready.We waited about half an hour.We we’re allocated our room and it was of a really good room of a high standard,clean ,modern,well equipped.We asked the lady receptionist about getting into Grenoble,we noticed there was a bus stop about 50mtrs away,but she was not that helpful,generally she was not very accommodating.We visited Grenoble using that bus service C1,which cost 1.80 euros per person each way.We paid cash.This is not the experience we were used to at previous Mercure Hotels,in particular the one in Bourge the staff were amazing.Also the restaurant was closed the night we stayed which they did notify us about a week prior.So we decided on the ravioli,which was ok that we ate in the bar area.The other evening receptionist a young gentleman,was more helpful. So I didn’t give 5 stars because of the inconsistency of the staff the location and outside appearance.