Guest User
June 30, 2024
As a family of 2 adults and 4 children holidays can be stressful. airports, planes and transfers can all be very difficult before you land at your hotel, this is where the staff and the hotel should kick in to take all those worries away. The Tivoli Alvor is not perfect but it never claims to be, what it does give you is great staff, lovely rooms and good food, the food is like any other buffet style food we got in any other hotel of this type, small improvements could be made here. When we arrived we were taken for food straight away as it late and they didnt want us to miss our meal after that all our bags were taken to our room and we had a very chilled evening. Our room was very modern and clean and we couldnt complain about anything to do with it. Breakfast each morning was very good with fresh made to order pancakes and omelette , a full range of hot food, cereals , cold meats and breads. Pools and kids club were always very well looked after and the staff again could not have been any more helpful. We booked the steak and Italian restaurants on many occasions over our stay ,the food was very good and staff couldnt have done enough for us. The spa is brilliant my wife and i visited 6 times between us during our stay and we have to mention Tanya and Margarida as they were fantastic. We had booked for 2 weeks but we were enjoying the weather, alvor and the hotel so much we added another week. The hotel has a really good kids club, the tennis court and astro pitch were a great hit with our boys. The entertainment in the evening was Bingo, karaoke, Circus style shows and a outdoor fire show on the friday night, the mini disco was a big hit with our children each evening at 5.30. We had one or two small issues and staff and management really wanted to fix them issues and really went above and beyond. The guest relations team couldn't have done enough for us and the Manager on duty Jorge Vasconcelos is a absolute gent to deal with. A few other people to mention that made our stay extra special each day were Fellipe Sandes, Ezequiel Diaz,Rashedul Haque,Lukas Negrelli,Tina Costa and Rafael. We are in the lucky position that i can work away from the office so we have booked to return again on July 8th for 2 weeks, the reason why..... the weather has been shocking at home this year, Alvor is special, the hotel and staff are really good and we only get one shot at this life. We created some wonderful memories in the Tivoli Alvor and so many firsts with our children, its that type of place.