Popular Mexico City 4-star Hotels

It was a superb experience staying at this hotel. Almost everything is perfectly done and I was amazed from the front desk, the cafeteria, the rooms, breakfast services and choices of food. I experienced great hospitality comparing to other hotels nearby. I told my friends in New york and California to book at Zocalo Central hotel if they are visiting Mexico city. The centro historico is a great location where the hotel us located. See you again. Thanks Zocalo, you are amazingly one of a kind place to stay away from home.

This was my second time staying here and all I can say is Jose Luis was wonderful to me and my family, he was always the highlight of my day 🫶🏼 always giving us 100 percent and helping us out in everything we needed. ALL of the staff like Victor who helped us out with our bags was expect exceptional! And one of the servers from the rooftop whose name is Marco was so wonderful and did such a great job. I really appreciate everyone who helped us out. The only down fall was I wanted to have dinner with my family on the 25th to celebrate my husbands birthday but they were charging 1,500 pesos per person which was ridiculous and all bc there was a concert. I also felt like that day they didn’t care about anyone there expect what was going on with grupo firme. Another thing was a waiter from the rooftop “Edgar” was SUPER rude both times we got him as a waiter and wanted to charge me extra for the buffet when it was included. I felt discriminated because he was paying attention to Americans which is crazy because I am an American as well but since he saw I’m obviously Hispanic he probably thought I was from there. Those two things were the only downfall of the hotel but other then that I had a really great time and I appreciate all the staff that helped me out in everything. I truly truly appreciate it

The front desk is very friendly, especially the uncle in the restaurant who can speak a word or two in Chinese. He knew that we were from China and needed tissues and brought them to us himself. The uncle at the front desk will also help with luggage and call taxis. The staff are very nice. The only drawback is that there is backflow in the bathroom, dirt will be found the next day, and a toothbrush is found in the toilet (I am sure it was not caused by us). Maybe it's just a problem with this room, I hope this can be improved

It is indeed antique🌹It is a building built in 1907 after all, so I took a lot of photos inside the hotel. The room is nice. Although it is a bit old, the hygiene is good. I especially like that there are windows on both sides. The morning sun comes in and it is very comfortable. The restaurant on the first floor is good. It has a good environment and a wide variety of food. It is not expensive and could be used as a brunch restaurant. However, there is no USB socket in the room, which is not as convenient as a new hotel. In addition, the hotel is divided into several areas. The rooms on Londres Road are the best, and the ones facing Liverpool are darker.

Most of the hotel attendants speak English and pop-up tours must carry personal cleaning supplies including slippers. The laundry service provided by the hotel is very expensive but there is a laundry shop down the street next door lobby has a big screen to watch football, a total of three restaurants one of the steak is very good. It's worth a try

Front Desk Staff Oscar & Hector made us feel so welcome and highly efficient in checking us in and acknowledges us every time we walk thru the lobby. Made us feel special, safe and at home! Muchisimos Gracias!🙏🏽💐 The housekeeping staff was so accommodating and efficient, respectful and attentive! Eric, the Bell Person was awesome! This hotel rocks! Great place to stay! Close to everything that matters. 💯%🙌🏽🎉💐🙏🏽

I made a reservation for my family who came to visit us from Canada and the first time I had contact with Rodrigo, my family and I were surprised, he was very kind and provided us with everything we needed for a comfortable and wonderful stay. He gave my family a lot of tips, places and restaurants to go to. my family had a great time and they were happy Thank you Rodrigo for your support and providing excellent care to my family

This hotel provides good facilities (fitness room, free WiFi, restaurant, bar, Starbucks) and has a great location. The staff is super friendly and the hotel is doing an excellent job to keep the facility and rooms clean, and to adhere to current health condition and following best practices. It's been a while since my last stay at Fiesta Americana, but even for a short stay it was a very positive experience. I highly recommend the Fiesta Americana Reforma.

Great location - connected to the airport - an easy walk. Property is a bit dated but the rooms were clean and service was decent.

I specially booked this hotel during my transit and found it to be a treasure. It is of consistent Marriott standards. Although it is located in the T1 terminal of the airport, there is no sound at all and the room is very big. I am very satisfied!