Condesa Suites

Spacious and comfortable room right in the heart of Condesa. Friendly front desk people that allowed me to store my bag many hours before my checkin, which was much appreciated. Bed was large and comfortable and the bathroom facilities were clean and in good condition. A nice budget option for anyone looking to stay in Condesa.

We always stay here visiting CDMX, but this time our experience was a little different. We realized no towels were placed in our room after arriving late from dinner, we requested this at the small reception but the security didn’t believed us. I told him he could go and check (with a surprised face) he mentioned that he will try to find some towels for us. After a few minutes he showed up with 2 body towels and asked me again if I was sure there were no towels, and I assured him and proceed to hand me the towels. Next morning I requested to get the rest of the towels and change the body towels as we used the body towels to face wash, hand wash, the security stated that towels are only replaced every 3 days (I usually understand this and do not request towel change everyday) stating that we got towels until 12:30am at night and we already used those towels, when returned to the room found out they left the same towels (that were in the floor) and only added face towels. This was not a good experience, after several visits to this hotel visiting Mexico City. Other than that hotel rooms are spacious, clean and hotel is well located.