Guest User
October 10, 2024
The location of the hotel is excellent and very safe. As for the facilities, they are indeed old. I stayed in three rooms, and the water in the shower in one of the rooms could not be turned off properly, and it kept dripping. But I can accept it. I would like to remind everyone that the one-day tour of the hotel is completely unreliable. I signed up for a Taxco one-day tour, and the tour guide only gave us 45 minutes to visit. The rest of the time was spent in the store. He forced us to eat at a restaurant where he could get kickbacks, and after being rejected, he left the guests there. Later, at the agreed time, all the guests waited for the tour guide for 20 minutes. In the end, I contacted the Sheraton Concierge Department. As a result, facing the doubts of other guests, he said that I was waiting for the Chinese girl. Lies one after another. . I thought I was unlucky, but later I met the tour guide again in the hotel. It seems that he is the one-day tour of Sheraton. .
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