Business Hotels in Mexico City

The front desk is very friendly, especially the uncle in the restaurant who can speak a word or two in Chinese. He knew that we were from China and needed tissues and brought them to us himself. The uncle at the front desk will also help with luggage and call taxis. The staff are very nice. The only drawback is that there is backflow in the bathroom, dirt will be found the next day, and a toothbrush is found in the toilet (I am sure it was not caused by us). Maybe it's just a problem with this room, I hope this can be improved

This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic

Great location. Accessible. The hotel itself is a museum, and theyve got a fancy music bar. Also has a good restaurant. Room service was 24/7 which is excellent for jetlag. The room however is quite dated. Bits of problems with the shower, but it's hot and cold. Frontdesk and room service speaks english.

I spent 8 nights at this hotel in August of this year-2022- and it was clean,comfortable and good value.Check-in was handled speedily and the room I was given was large,clean and very comfortable with great views on the 20th floor.The room was serviced daily and extra toiletries were always available.In this regard I want to mention Veronica and especially Saul who were most helpful and polite.Breakfast was excellent each morning and really set me up for the day.I want to mention Leonardo in the dining room who was most helpful and kind each morning at breakfast time.The staff at reception were also efficient,polite and reasonably friendly.This hotel represented good value in a convenient location.

The hotel service environment and breakfast are good. It's just that the facilities are too poor, the washing machine and the soundproofing of the room are too poor. The sound of foreigners talking in the middle of the night makes me unable to sleep. It would be better if I go out and knock on the door. Facilities: Poor Health: good Good environment good service

I've stayed at this property before not sure if management has changed. I was really impressed on my first visit in 2020, and last year I notice changes, but was hoping for improvement this year. Overall the hotel is good for the price / location. I think they could make a few improvements. I'm not sure if they are under staff where the halls aren't vacuumed or tons of smalls details around the walls and doors don't look clean or touched up cosmetically. The furniture inside my room was stained. The Wifi worked great, the check in and check out process was easy. I took photos so I can maybe share with management. Overall don't hesitate to stay at this place!

I made a reservation for my family who came to visit us from Canada and the first time I had contact with Rodrigo, my family and I were surprised, he was very kind and provided us with everything we needed for a comfortable and wonderful stay. He gave my family a lot of tips, places and restaurants to go to. my family had a great time and they were happy Thank you Rodrigo for your support and providing excellent care to my family

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

This hotel has a very good location because it's just next to the airport and 1 minute away from the metro station. It has comfortable beds, it's clean, it has a shuttle that runs 24/7 and is for free, and people at the reception are nice. However, when u book a hotel close to the airport the goal is usually to get a good nap before the flight and in this hotel it is just not possible because of the noise. The room has the thinnest walls you could imagine, you can hear everything from the neighboring rooms (there are doors in the wall between the rooms for some reason, which make the noise even more unbearable), and also because the rooms are not soundproof you wake up at night every time a plane arrives to the airport (believe me the noise is extreme, as if you lived at the airport). Also the price is too high for what you actually get (even breakfast is not included and it's quite expensive to buy). They also respond to messages with a huge delay. I messaged them 2 days in advance to book a shuttle from the airport and they replied after I already checked out of this hotel so I had to arrange my own transportation when I came to CDMX. Overall if you are lucky and get a better room than I did without neighbors constantly talking on the phone and maybe in a different block where plane noise is not that annoying then this hotel isn't that bad. However it is expensive as compared to other hotels in Mexico City and the rooms look much different than how they look in the photos.

I specially booked this hotel during my transit and found it to be a treasure. It is of consistent Marriott standards. Although it is located in the T1 terminal of the airport, there is no sound at all and the room is very big. I am very satisfied!