Stausee-Hotel

The most disrespectful ****** hotel and restaurant in Germany. I was staying in the hotel with my family with my kids and after the breakfast they asked me to clean up under the table!!!! They also brought me hand broom and when I refused they told me “it is the rule in Germany”!!!!! It was a shock!! The restaurant manager “Daniel Lee” who brought to me the hand broom did not allow me to write a complain to the Hotel manager and told me “he is in hospital”, and when I told him I will write a review about this he laugh and told me go and write what ever you want! I asked him is it normal to make the guests clean under the tables! Honestly if it was German family do u make them clean under the table! He did not reply!! We have been living in Europe for 6 years now and we never ever experienced this kind of “Rule or Law”. And in the end he kicked us saying to me “go to another hotel”! Very ****** restaurant ! NEVER EVER have we been treated this poorly as paying customers. No way to treat customers like this specially families with kids. The restaurant manager looked down on us and was disrespectful, discourteous, rude and ill mannered because I am wearing “hijab”. It’s almost 2023 & very sad to see that blatant racism still exists in this world. Will never, ever think about coming back.

Our family from the USA stayed at the Stausee hotel in July while visiting friends nearby and we were pleased with their recommendation. The rooms were spacious and clean and we enjoyed the breakfast each morning before starting our day. This is a good location to use as a base to explore the area and there are plenty of hiking and castles to visit. We recommend this hotel to anyone looking for a mid-priced option.

Amazing views, great service, regional products and recipes. We came here to celebrate our Easter lunch and it was an awesome experience. The location is lovely, the owner is extremely caring and every dish was made with attention and fresh products.