Guest User
July 13, 2022
We arrived at the hotel in the evening with the person at the reception about to finish up for the day. We had booked a “junior suite” for 2 adults and one child only to find out that the hotel honestly thought we’d have our 5yr old sleeping in our bed (which was basically two single beds pushed together). The hotel employee seriously told us that this is what we had booked and that he can’t help but that we’d be welcome to convert a sofa chair into a third bed by ourselves. He basically handed us a pile of sheets, blankets, covers etc and left. The outrageous point came the next day when he charged an extra EUR 40 for the additional work we caused (despite the fact that we did all the work)! I also want to mention that the suite was barely big enough for 3 beds (ie I don’t think it is justified to call this a suite).