New Orleans Marriott Metairie at Lakeway
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1 room, 2 adults, 0 children
All properties in Metairie

New Orleans Marriott Metairie at Lakeway

3838 N Causeway Blvd, Metairie, Louisiana, 70002, United States
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hotel overview picture
Amenities
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
Car rentals
Currency exchange
All amenities
Property Description
Conveniently located minutes from Downtown New Orleans, the French Quarter and Louis Armstrong International Airport. Our hotel in Metairie, LA, seamlessly blends classic style with modern tech and a great location in the hub of Metairie's Central Business District on the shores of Lake Pontchartrain. Our hotel in downtown New Orleans offers an expansive combination of 220 guest rooms and suites with exceptional views of the Greater New Orleans Area. Enjoy complimentary Wi-Fi in our hotel lobby and restaurant with private and communal seating. Contemporary and stylish, our M Club Rooms and suites come with access to our M Club Lounge — an exclusive space for work or relaxation. With over 8,500 sq. ft. of flexible meeting space and full-service in-house catering, our Metairie hotel, near downtown New Orleans, is prepared to host your next corporate or social event.
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8.2/10
Very Good
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 96 reviews
Surroundings
Airport: Louis Armstrong New Orleans International Airport
(14.9 km)
Airport: Lakefront Airport
(23.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

M Club Lounge Access, Guest Room, 2 Double
4

M Club Lounge Access, Guest Room, 2 Double

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Cable channels
Room Details
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M Club Lounge Access, Guest Room, 2 Double, Lk Pontchartrain View
4

M Club Lounge Access, Guest Room, 2 Double, Lk Pontchartrain View

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Cable channels
Room Details
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Larger Guest Room, 2 Double, Lk Pontchartrain View
5

Larger Guest Room, 2 Double, Lk Pontchartrain View

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Cable channels
Room Details
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M Club Lounge Access King Room with City or Lake view
5

M Club Lounge Access King Room with City or Lake view

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Cable channels
Room Details
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King Room Mobility/Hearing Accessible With Tub-Non-Smoking

King Room Mobility/Hearing Accessible With Tub-Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Blackout curtains
Bedding: Duvet
Bedding: Blanket or quilt
Room Details
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Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Blackout curtains
Bedding: Duvet
Bedding: Blanket or quilt
Room Details
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King Room With Tub-Mobility Accessible
5

King Room With Tub-Mobility Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Blackout curtains
Bedding: Duvet
Bedding: Blanket or quilt
Room Details
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Guest Room, 2 Double, Lk Pontchartrain View
3

Guest Room, 2 Double, Lk Pontchartrain View

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Cable channels
Room Details
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Double Room with Two Double Beds
5

Double Room with Two Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
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Executive One-Bedroom Suite with Lounge Access
5

Executive One-Bedroom Suite with Lounge Access

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Cable channels
Room Details
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King Room
10

King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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King Room with Lake View
5

King Room with Lake View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Microwave
Cable channels
Room Details
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One-Bedroom Executive King Suite With Sofa Bed
6

One-Bedroom Executive King Suite With Sofa Bed

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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Larger Guest Room, 2 Double, Sofa Bed
4

Larger Guest Room, 2 Double, Sofa Bed

2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Wardrobe
Cable channels
Room Details
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Large Double Room with Lake View
2

Large Double Room with Lake View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Room Details
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Large King Room with Lake View
3

Large King Room with Lake View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Microwave
Cable channels
Room Details
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Guest Reviews

8.2/10
Very Good
96 reviews
Verified Reviews
  • Cleanliness8.2
  • Amenities8.2
  • Location8.2
  • Service8.2
Average for similar properties in Metairie
Most Mentioned
AI Summary
The staff provides gracious, friendly service, making guests feel welcome. The hotel's convenient location offers great views and easy access to nearby offices.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
Carlos and Cat working the bar on Sunday evening were the epitome of customer service. Cheerful, welcoming and extremely friendly. Even though the hotel is a little dated, I will come back to this hotel just because of them.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2025
What a wonderful stay!! From the time I checked in.. Devin who ABSOLUTELY AWESOME . The restaurant staff in the hotel were very attentive. I will DEFINITELY stay here the next time I visit New Orleans!! The only CON is that the food in the club land was covered with gnats that were flying around. They need to cover the food in the club lounge. It was nasty. I did notify Mr. Willard at the front desk about the issue. I showed him a video.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2025
The hotel is what it is old, but not bad. The problem is the reception desk personnel. Not even a hello at check in. They clearly hate their guests and are ready to do everything to make their stay miserable like not returning the laundry the following day while it is clear they had it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
I stay at the Marriott Lakeway for business a couple of times a month. While the hotel is under much needed renovation which causes some inconveniences, the staff make up for it. The valet staff (Ronnie and Olanden especially), Chevy at reception and most of all, the amazing Carol and Carlos at the bar, take great care of me. Carlos, especially, makes me laugh and makes me feel like family. I always look forward to seeing his smiling face when I visit. Very thankful for all of them.
J‍o‍s‍e‍ ‍O‍l‍a‍v‍o
May 2, 2025
Elevators don't work properly. One is out of order and the other ones are too slow and doors getting stuck when opening. Are those safe????
M‍a‍t‍t‍ ‍C
April 24, 2025
Hands down the worst mattress you will ever sleep on. If you need rest, find another spot. The air conditioning sucks, the bathroom are tiny and there are better options out there. They have been talking about upgrading this hotel for years. If you want to stay here, do yourself a favor and wait.
S‍a‍n‍d‍r‍a
April 18, 2025
Our stay was amazing! The staff was friendly and helpful. The room was clean and comfortable. Perfect!
C‍h‍e‍l‍s‍i‍e
April 14, 2025
Elevators not working Elevators were a challenge

Services & Amenities

Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$26.00 (approx. PHP 1,512.55) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 23:00 on your check-in day, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

  • Opened: 2007
  • Number of Rooms: 128
Conveniently located minutes from Downtown New Orleans, the French Quarter and Louis Armstrong International Airport. Our hotel in Metairie, LA, seamlessly blends classic style with modern tech and a great location in the hub of Metairie's Central Business District on the shores of Lake Pontchartrain. Our hotel in downtown New Orleans offers an expansive combination of 220 guest rooms and suites with exceptional views of the Greater New Orleans Area. Enjoy complimentary Wi-Fi in our hotel lobby and restaurant with private and communal seating. Contemporary and stylish, our M Club Rooms and suites come with access to our M Club Lounge — an exclusive space for work or relaxation. With over 8,500 sq. ft. of flexible meeting space and full-service in-house catering, our Metairie hotel, near downtown New Orleans, is prepared to host your next corporate or social event.

Frequently Asked Questions

What is the cancellation policy for New Orleans Marriott Metairie at Lakeway?

The cancellation policy for New Orleans Marriott Metairie at Lakeway varies depending on the type of room and booking conditions.

What are the check-in and check-out times at New Orleans Marriott Metairie at Lakeway?

Standard check-in time at New Orleans Marriott Metairie at Lakeway is 15:00 and check-out time is 12:00.

Can I bring my pet inside the New Orleans Marriott Metairie at Lakeway?

As much as we love pets, unfortunately, we are unable to accommodate them in New Orleans Marriott Metairie at Lakeway.

How far is the New Orleans Marriott Metairie at Lakeway from the closest airport?

The closest airport is Louis Armstrong New Orleans International Airport, and it is about 13 mins from hotel by car (14.9 km).

Is airport shuttle service offered by New Orleans Marriott Metairie at Lakeway ?

No, the New Orleans Marriott Metairie at Lakeway doesn't offer airport transfer services.

About This Property

Nearest AirportLouis Armstrong New Orleans International Airport
Distance to Airport14.88KM
Nearest Train StationAmtrak - New Orleans Union Passenger Terminal
Distance to Train Station13.34KM
Average Price FromPHP13635
Hotel Star Rating4