Guest User
March 31, 2024
I saw the pictures of this hotel on Ctrip and felt that it was a relatively formal large hotel. The room rate was not cheap, so I placed an order with confidence. However, there were many complaints during the two-night stay:
1. The location of the hotel is only about 1.5 kilometers away from the railway station, which is not far away, but in fact, after arriving at the hotel, it feels very remote, and there are basically no facilities around. The first impression I got was that I was in the countryside, and I fainted. The location of the hotel is a huge pit. 
2. We booked a double room or a room with two single beds. The hotel on Ctrip does not provide a request for two single beds. As a result, when we arrived at the hotel, we asked for a room with two single beds. The front desk staff said that you did not request it in advance, so we cannot provide it.
3. Although the room is not small, the hardware conditions are very poor. There are no power plugs on both sides of the bed. Only the power plug of the table lamp on the table can be unplugged for the conversion plug, and the plug is estimated to be of poor quality and poor contact, causing a short circuit. I went down to find the front desk staff again. It is estimated that they are accustomed to this. There was no maintenance staff at night, so they changed our room. 
4. The problem of the power plug in the changed room is still the same, shaking, indicating that the overall circuit decoration quality of the hotel is very poor and backward.
5. The hotel room does not provide disposable slippers (the toiletries are regular but not provided)
6. The mini bar is a pit ❗ There is no clear reminder. We drank a bottle of water in it according to the free experience of staying in a hotel in Milan, and were charged 3 euros for it when checking out.
7. The variety of the buffet breakfast is acceptable, with soy milk and rice milk, which are the only ones I like.
Overall, this hotel is large and useless (as a tourist, the hotel fitness facilities are basically not used), the overall management level is very poor, and the experience of tourists' personal experience is very poor! ! A disappointing stay.
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