Quality Inn Merriam Kansas City

Clean, relatively quiet, comfortable and a great value for the price. The mini-fridge had a freezer shelf so my blue ice had a place to re-freeze. The staff was friendly and one of the housekeepers noticed I locked myself out of my room on the way to breakfast and quickly got me back in to grab my key card! The breakfast was ok but nothing special. The only fresh fruit was some very small apples. The juice machine had orange, apple & cranberry, which was better than most places. I'll definitely look to stay here on future trip to KC.

Clean hotel and recently renovated very convenient location. Customer service was great, the font desk guy Krish was super friendly the check-in process was smooth and he also helped me with ordering my food for the night. breakfast was fresh and hot.

The rooms are super nice clean and updated!! The beds were just right! The staff was helpful welcoming and accommodating!! They are a first class hotel with a reasonable rate!! Would recommend this hotel to anyone staying one night or weeks!! Did not disappoint!!

Great hotel friendly staff rooms always clean I stay here 2 to 3 times a week every week for my job never have any issues with checking in or out close by food place’s breakfast is good here sometimes I miss the breakfast and they still let me eat great hotel

My husband and I stayed at this particular hotel because it was near our daughter. We were disappointed with a number of things as I will list: The carpeted floors in the hallway appeared to not have been vacuumed for a long time. There was no guide in the room to show how to use the TV. Most hotels have a guide to restaurants, churches, TV channels etc but there was nothing in this room. The bed was nice and the pillows ample but there was no laundry bag for our dirty clothes which we thought unusual. The floors in the room (vinyl laminate) were dotted with some kind of black goo that would need to be scraped off and which made the floors appear dirty. The floors in the elevator also appeared to have this same black goo stuck to them. The breakfast was also disappointing. There were 2 types of cereal, waffles, biscuits and gravy, oatmeal, and yogurt along with some fresh fruit and plenty of juice. I eat a keto diet and was surprised to see no protein offerings at all. I could have survived on hard boiled eggs but there weren't any and while I don't expect everyone to accommodate my specific diet there are usually at least hard boiled eggs in most places. We noticed that doors that were supposed to be locked were not on multiple occasions and reported it. None of the housekeeping staff spoke English so communicating was not possible. The bathroom looked reasonably clean but it seemed to be in need of remodeling. The handrail was stained with something and the bathtub surface was worn and cracked on the side and the drain looked dirty but it was actually the surface that was worn down. The outdoor pool was closed for the season but yet that door was unlocked for some reason and we could walk right in from the parking lot. If they are going to leave the doors unlocked then why do I need a card to get into the hotel? Staff at the front desk was friendly and accommodating and helpful. My overall impression is that this is a hotel that is adequate to stay in for our purpose which was a weekend visit to family. We were mostly gone and just needed a place to sleep. We had a fridge and microwave and a king sized bed which was also nice. As far as a place to stay for a weekend it was adequate but if I was staying for a longer period of time I would probably stay somewhere else. I prefer to stay in a clean and obviously well maintained hotel but this place seemed to be lacking in those areas.

This is one of the best Quality Inns we've stayed at. (All Quality Inns should be this good, but alas that is not the case.) It was clean, modern, ane looked new and fresh (nothing was broken, dirty, or stained). The arched divider between the sitting area and the rest of the room was a nice touch.

They have recently gone through some needed updates to the rooms. The rooms are clean & beds are comfortable but that can be found at just about any hotel. The only reason I’ll be back is because of Madison at the front desk. She consistently went above & beyond to meet any need/want. Even though she must encounter hundreds of people she goes out of her way to remember names & make each guest feel welcomed. She is truly a gem & hopefully this hotel realizes how lucky they are to have her. My only suggestion for this place is that they replace the hideous green lights on the font of the hotel.

Checked in and was told you had to be over 21 to book even though when I booked a reservation online and was told anything on this policy. Got to my room and was nasty, dusty floors not mopped, stained bedding, stained couch. They get me a new room but when last night staying they locked my keys out and had to go to front office to get to fixed. The whole place looks ran down and dated for being “remodeled”. Building is not secure for exits, padlocked pool area so if there is a fire your screwed you have to go back into the building to go out. Overall building seems to have Poor management.