Portobello Resort Apartments
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Mermaid Beach

Portobello Resort Apartments

2607 Gold Coast Hwy, Mermaid Beach, Queensland, 4218, Australia
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hotel overview picture
Highlights
Sparkling clean
Excellent service
Free parking
Ideal location
Lots to do
Amenities
Golf course
Outdoor swimming pool
Diving
Snorkeling
Hiking
Private parkingFree
Airport pick-up
Luggage storage
All amenities
Property Description
Located in Gold Coast (Mermaid Beach), Portobello Resort Apartments is a 4-minute walk from Pacific Fair Shopping Centre and 9 minutes by foot from The Star Gold Coast. This apartment is 0.8 mi (1.3 km) from Gold Coast Convention and Exhibition Centre and 2.4 mi (3.9 km) from SkyPoint Observation Deck.
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8.6/10
Very Good
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 21 reviews
Surroundings
Airport: Gold Coast Airport
(17.1 km)
Train: Varsity Lakes Train Station
(10.6 km)
Train: Nerang Train Station
(11.8 km)
Landmarks: Dracula's Cabaret
(440m)
Landmarks: The Star Event Centre
(620m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Two Bedroom Apartment
9

Two Bedroom Apartment

1 Queen bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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One Bedroom Apartment
25

One Bedroom Apartment

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability

Guest Reviews

8.6/10
Very Good
21 reviews
This property hasn't received any negative reviews.
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Mermaid Beach
Most Mentioned
Review summary
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Location: Highly praised for proximity to beaches, shopping centers , public transport, and restaurants.(based on 3 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2025
The apartment was excellent. It offered a nice chill area to relax in the loungeroom, a bedroom with a great bed. The bathroom was suitable and the kitchen was a big bonus. The washer and dryer also came in handy. My favourite part was the secure off-street basement parking. It took the hassle away from having to find a parking spot each evening.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 16, 2025
Strongly Recommend! Place is just perfect close to the beach, shopping mall and even public transportation!! The unit we stayed is perfectly clean, you can tell its being clean properly. Evrything u need in a house is there and all perfectly working! Compare to other resort or hotel we have been. Will definitely back again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2024
Facilities are perfect for people who will spend a majority of time around the Pacific Fair area. Location wise it is perfect as it is right across from the bus station and the owners are super friendly and helpful!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 26, 2022
Really happy with our stay at portobello resort apartment. Karen was very helpful and prompt in the replies of our requests. Highly recommend this hotel for your stay at thr Gold Coast. Walkable distance to Pacific Fair shopping Centre and to their public transport.
m‍o‍h‍a‍m‍e‍d
June 17, 2025
No internet in the property despite the modern is working.
m‍o‍h‍a‍m‍e‍d
June 12, 2025
nice place, but no internet I was on a business trip. The internet was not working, despite there was a modem, but no internet signal when I connected to the wifi. Please fix this issue
J‍o‍y‍c‍e‍ ‍a‍n‍d‍ ‍B‍i‍l‍l
May 20, 2025
Very roomy and comfortable, we would stay there again .
G‍i‍a‍c‍i‍n‍t‍o
April 29, 2025
We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.

Services & Amenities

Outdoor swimming pool
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 04:00–10:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
AU$30.00 (approx. NZD 32.76) per person per night

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. NZD 218.28) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1997
  • Number of Rooms: 13
Located in Gold Coast (Mermaid Beach), Portobello Resort Apartments is a 4-minute walk from Pacific Fair Shopping Centre and 9 minutes by foot from The Star Gold Coast. This apartment is 0.8 mi (1.3 km) from Gold Coast Convention and Exhibition Centre and 2.4 mi (3.9 km) from SkyPoint Observation Deck.

Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional features at this apartment include tour/ticket assistance, a picnic area, and barbecue grills.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 9 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private furnished balconies or patios. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.

Frequently Asked Questions

What is the cancellation policy for Portobello Resort Apartments?

The cancellation policy for Portobello Resort Apartments varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Portobello Resort Apartments?

Standard check-in time at Portobello Resort Apartments is 14:00 and check-out time is 10:00.

What amenities and services are available at Portobello Resort Apartments ?

Portobello Resort Apartments offer top amenities and services include Shuttle service.

Does Portobello Resort Apartments provide breakfast?

No, Portobello Resort Apartments doesn't provide breakfast.

Can I bring my pet inside the Portobello Resort Apartments?

As much as we love pets, unfortunately, we are unable to accommodate them in Portobello Resort Apartments.

How far is the Portobello Resort Apartments from the closest airport?

The closest airport is Gold Coast Airport, and it is about 29 mins from hotel by car (17.1 km).

Is airport shuttle service offered by Portobello Resort Apartments ?

Yes, at Portobello Resort Apartments, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport17.13KM
Nearest Train StationVarsity Lakes Train Station
Distance to Train Station10.56KM
Hotel Star Rating3