Portobello Resort Apartments

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Portobello Resort Apartments

Name: Portobello Resort Apartments
Address: 2607 Gold Coast Hwy, Mermaid Beach, Queensland, 4218, Australia, 2607 Gold Coast Hwy, Mermaid Beach, 4218, Australia
Price range: Unbeatable daily deals - quickly find great rates for your ideal stay. And if it's cheaper elsewhere, we'll refund the difference.
Rating: 4.3

2607 Gold Coast Hwy, Mermaid Beach, Queensland, 4218, Australia

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Highlights

Sparkling clean

Excellent service

Free parking

Ideal location

Lots to do

Amenities

Golf course

Outdoor swimming pool

Diving

Snorkeling

Hiking

Private parkingFree

Airport pick-up

Luggage storage

All amenities

Property Description

8.6/10

Very Good

Cleanliness8.6

Amenities8.6

Location8.6

Service8.6

All 21 reviews

Surroundings

Airport: Gold Coast Airport

(17.1 km)

Train: Varsity Lakes Train Station

(10.6 km)

Train: Nerang Train Station

(11.8 km)

Landmarks: Dracula's Cabaret

(440m)

Landmarks: EMF Jnr Pacific Fair

(600m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Two Bedroom Apartment

1 Queen bed and 2 Single bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

City view

Room Details

Check Availability

One Bedroom Apartment

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

Room Details

Check Availability

Guest Reviews

8.6/10

Very Good

21 reviews

Verified Reviews

Cleanliness8.6
Amenities8.6
Location8.6
Service8.6

Average for similar properties in Mermaid Beach

Most Mentioned

AI Summary

The staff is friendly and helpful, ensuring a smooth check-in. The apartments are clean and comfortable, suitable for a weekend getaway. Convenient location near shopping, public transport, and beaches.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 28, 2025

The apartment was excellent. It offered a nice chill area to relax in the loungeroom, a bedroom with a great bed. The bathroom was suitable and the kitchen was a big bonus. The washer and dryer also came in handy. My favourite part was the secure off-street basement parking. It took the hassle away from having to find a parking spot each evening.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

February 16, 2025

Strongly Recommend! Place is just perfect close to the beach, shopping mall and even public transportation!! The unit we stayed is perfectly clean, you can tell its being clean properly. Evrything u need in a house is there and all perfectly working! Compare to other resort or hotel we have been. Will definitely back again!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

April 23, 2024

Facilities are perfect for people who will spend a majority of time around the Pacific Fair area. Location wise it is perfect as it is right across from the bus station and the owners are super friendly and helpful!

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

October 26, 2022

Really happy with our stay at portobello resort apartment. Karen was very helpful and prompt in the replies of our requests. Highly recommend this hotel for your stay at thr Gold Coast. Walkable distance to Pacific Fair shopping Centre and to their public transport.

G‍i‍a‍c‍i‍n‍t‍o

April 29, 2025

We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 31, 2023

Arrived on the Gold Coast to pouring rain, but my stay was awesome, my room was quiet with a view of the pool and only a quick walk to Broadbeach. The team were super helpful, check in was quick and easy and they were able to help with a later check out due to the rain which really helped with my flight delays, Excited to stay again!

a‍n‍d‍r‍i‍n‍a

March 1, 2025

I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️

P‍a‍u‍l

January 17, 2025

We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 14:00

Check-out: 04:00–10:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, extra beds can be added, but cribs cannot be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children	AU$30.00 (approx. PHP 1,123.93) per person per night

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,492.85) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

Opened: 1997
Number of Rooms: 13

Located in Gold Coast (Mermaid Beach), Portobello Resort Apartments is a 4-minute walk from Pacific Fair Shopping Centre and 9 minutes by foot from The Star Gold Coast. This apartment is 0.8 mi (1.3 km) from Gold Coast Convention and Exhibition Centre and 2.4 mi (3.9 km) from SkyPoint Observation Deck.

Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional features at this apartment include tour/ticket assistance, a picnic area, and barbecue grills.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 9 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private furnished balconies or patios. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.

Frequently Asked Questions

What is the cancellation policy for Portobello Resort Apartments?

The cancellation policy for Portobello Resort Apartments varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Portobello Resort Apartments?

Standard check-in time at Portobello Resort Apartments is 14:00 and check-out time is 10:00.

What amenities and services are available at Portobello Resort Apartments ?

Portobello Resort Apartments offer top amenities and services include Shuttle service.

Does Portobello Resort Apartments provide breakfast?

No, Portobello Resort Apartments doesn't provide breakfast.

Can I bring my pet inside the Portobello Resort Apartments?

As much as we love pets, unfortunately, we are unable to accommodate them in Portobello Resort Apartments.

How far is the Portobello Resort Apartments from the closest airport?

The closest airport is Gold Coast Airport, and it is about 29 mins from hotel by car (17.1 km).

Is airport shuttle service offered by Portobello Resort Apartments ?

Yes, at Portobello Resort Apartments, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest Airport	Gold Coast Airport
Distance to Airport	17.13KM
Nearest Train Station	Varsity Lakes Train Station
Distance to Train Station	10.56KM
Hotel Star Rating	3