BreakFree Diamond Beach

We have stayed here twice now and both times have been great. Excellent location and great rooms although could be a little cleaner but overall we had a great time & staff are really helpful

Great place for families

Cockroaches everywhere, both dead and alive. There were soap pieces in the shower and hair from former tenants. There were also stains on the sofa and generally dirty. They also charged us a fee for poor cleaning. They said they had picture proof, but when we requested to see the pictures, they never answered.

Upon arrival we noticed that the apartment was quite dirty. There was laying used soap pieces in the showers, covered in hair from previous people. In addition to this, there was laying dead cockroaches in several rooms. After our stay we were charged a big amount because they said the trash wasn’t taken out upon departure and that there was a stain at the floor. That was not correct, as we had taken all our trash and the stain were there when we got there. They said that they had picture proof they could send us, but are not answering us when we asked to see them. It’s been two weeks now, and we haven’t heard anything yet. This is not a sustainable way do run a business. I would think twice before booking with them.

Great for families The apartment has been renovated and feels clean. Spacious. It has everything you would need, specially in the kitchen. The pools are really nice with different heating so you can choose what temperature suits you best. The only feedback is that it would be nice to have at least one cleaning service. I dont know how long you have to stay to get the apartment cleaned, we stayed 5 nights. We had cleaning equipment that we used, but for the price, getting towels changed one would have been nice. Pool towels would be nice too, although i had read reviews and i was already prepared with our own. Just a hassle to have to bring them.

Helpful staff who were quick to deal with issues. Great pool and amenities