Hotels near Plaza Mura, Merida

My husband and I went to Merida and were so happy with our boutique hotel choice. The rooms at Diez Diez are well designed and comfortable. The rooftop bar is beautiful at sunset! The location was exceptional—right off the Paseo de Montejo. The best part of the experience was the staff. Eduardo greeted us every day by name and made great selections for both our food and beverages. He is a delight, both personal and professional. He made our trip better! Viridiana was also cheerful and helpful at reception each day. All the staff was amazing. We will go back!

The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.

We stayed here for one night in December 2022. The hotel is very well located, just a couple of blocks from the main square. All around there are plenty of shops and restaurants. We stayed on the 10th floor and there was little noise. We stayed in what I think is called a ”studio” room, which was quite small: not much room around the bed. Other people in our group stayed in rooms with two double beds and their rooms were quite large. Overall, the hotel was ok, but not flash.

I stay in this hotel twice ! Very good and the staff very nice Big size and near downtown have many restaurants in there and many taco shop can eat ! Very good 🌈

It is common to stay there and without any complaints. Except for the bed that we touched this time that was somewhat uncomfortable. for breakfast it was fine. collaborators are nice people when you ask for their help.

I stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.

Beautiful, elegant property, large pool is gorgeous, very relaxing and calming, very romantic, excellent service, I liked that more locals come here to visit, it doesn't feel touristic, has more authentic feel. The property has obviously the hacienda style but also mixed with Asian style, which I love. The spa was beautiful inside, and also an amazing experience, was second best massage I have ever had, the Banyan Tree in Bangkok is better, the experience was similar but not on the same level as Bangkok. The food was excellent, flavorful (except the verde chilaquiles, a little bland, but that probably not the region's specialty), the pibil and lime soup was best I ever had next to Kinich restaurant, I loved the molletes, it was really good, different style than Mexico City but very good and filling, loved the pickled tomatoes on top. I love that they support the local community and buy food from them, this is really nice that the hotel gives back to the community. My suggestions, since they are expanding is add free environmentally safe citrus spray to guests for mosquitoes like they do in Thailand, we stayed in the Xcanatun room with private pool, maybe have that pool a little heated, the bathtub in the room really for just one person, maybe make it big enough for couples to take a bath together, that would be really nice. Also, I am very picky about my cocktails, I get it, this location is in an obscure place, but it is part of Banyan Tree Group, people are paying a lot for the rooms, they need to up their game where drinks are concerned, why can't I get a mezcal sour (with egg white) - maybe they should compare with Mexico City's Four Season's Fifty Mils Bar and Carlotta at the Ritz Carlton, drinks like Lola Bunny with carrot juice, habernero syrup, beet shrub, lemongrass, gin or spicy cucumber mezcal sour at the Ritz, with chapulin salt - the cocktails at Xcanatun they think adding Sprite to cocktails makes it a good combination, Sprite is worst thing you can add to a cocktail. Also you shake the cocktails with ice but generally if you put ice in the cocktail it will melt and water down the drink. Albeit, my husband said this is the best room he has ever stayed at, that this was better than Qualia in Hamilton Island....