Sanggil
August 10, 2024
Pretty room, good online service, but check in process has room to improve.
I suppose I would receive email with check in instruction before I arrive but I didn't receive it until early next morning. So I had to call them to get access code. Luckily for me, the main entrance was not shut when I arrived - I didn't know it's supposed to be closed at the time, so I could call in yhe lobby. Otherwise I had to call on the street in over 100F hot day without any shade.
They responded my request to book a cab on the morning I check out pretty quickly, so I take it as isolated issue.
One funny thing is there's no desk or table or what so ever to put things on, so I had to put all my luggages and bags on floor and it wasn't convenient. I hope they consider to put in some sort of desk/table in the room.
It's abit off from the main attractions but within walking distance.
Overall, it's nice place to stay in Merida.