Extended Stay America Select Suites - Cleveland - Mentor

Never again They only clean the rooms every 14 days and I was also waking up to something biting me I have multiple marks on me let front desk new they did terrible experience

Staff is very friendly. I stayed there four days I had cable the first day the next three days I had no cable. I had worked the next two days so I couldn’t address the cable situation because the front desk was closed. my last night there there was a guy at the front desk. That did the best he could trying to get my cable working calling people. At the end of the day at 7 o’clock he offered to give me a new room which I was thankful for, but it was my last night. I didn’t wanna pack up everything and move to a room just to have cable. I literally had to go almost every day to get new key cards. This facility is for a long stay, and again it was clean. Just a hassle with the key cards and no cable not a great experience but I know it’s not the staff’s fault I did feel safe. I didn’t use the in room facilities like the stove, but I did use the microwave and the refrigerator was big. Basic bed on a steel frame, but was still comfortable. The heater and the air conditioning was pretty good for that small area. Look like there was a lot of families trying to make way for their children, and the rate was excellent. for the price and value I would probably stay here again. If I just had cable and key cards that worked.

It was ok .. until some kid was screaming continuously off and on for hours throughout the night