lucasdee2024
November 11, 2024
I will keep this short and sweet. The smell in the room was vile, there were dead bugs next to the bed, hair and tooth paste from previous guests was sticking to the walls in the bathroom, there was black mold in the bath room etc. I can keep going, but you get the reason why we decided to leave the hotel a.s.a.p. When confronted by this (we took photo's), the lady at the reception told us that they were full for the night and could not get us another room. Since we were NOT going to sleep in that room, we wanted our money back. Now, almost 3 months later, we still haven't heard anything from them yet. Not only are we still waiting for our refund, they have yet to reply to our emails. Again, if you want to enjoy a nice holiday in the Menton area, do NOT book a room at the L'Orangerie.