Anglesey Arms Hotel

Lovely stay in Menai Bridge. Staff were friendly and helpful, room was clean and comfortable and good breakfast. Will definitely stay again.

Needs a refresh and restaurant availability issues I will start with the positive which is that the staff was friendly and helpful. The morning breakfast was good. But we were disappointed by the dinginess of our room. While the bedding and towels all seemed clean there were other areas of the room that were dirty such as the curtain lining, window area and some areas around the shower. The room was stuffy and the only window there was to air it out was in the bathroom which did little for the main sleeping area. The family room we got was good sized. The first night we went to eat in the restaurant, we tried to order four different things (3 mains and a salad) and each time the waitress came back and told us that they were out of that item. It sure would have been better to be told upfront what was not available to help inform our decisions. At that point we went elsewhere for dinner. These items resulted in a disappointing stay.

The service and food make up for the slightly deteriorating decor. We have eaten here quite often and the food is always first rate as is the service. Today the food was particularly delicious and if they served their french onion soup as a take away option I would happily eat it every day for a week or more. The decor, although nice would benefit from a refresh/clean. In particular, fraying curtains that have lots of cobwebs and patched areas on the ceiling that haven’t been painted. This isn’t enough to detract from the overall fabulous visit, but I would like to see it ‘more loved’.

This was the worst hotel experience I have had. Mostly because my room 109 was unbearably hot when I arrived Sunday evening and would not cool down. It is over the kitchen which heats it up, the window offers poor ventilation, and is also offer the kitchen which extends out under a flat roof, the kitchen extract fan duct is close by. When this shuts off just after 8.00pm the noise is taken over by the fans for the coolers for the Waitrose across the car park. This was mentioned to Will the manager on arrival and he offered me room 101 as an alternative, this still looked out over the flat roof and was smaller, and being tired after a long journey I stayed with room 109. Even with a room fan and not using the duvet I had no decent sleep over two nights, and very nearly did not return for the second, I wanted I lay in on my last morning but to pass the time was reading from 5.30 and in the shower by 6.15. Ummm the shower could not hold a temperature and rotated from hot to cold. More misery. The room is small with the double bed against a wall one side, this should not be let as a double but a good single. My meal on Sunday evening was over cooked, pie and chips with a meagre portion of mushy peas. The breakfast buffet is small and the hot breakfast menu limited, with bland packet scrambled eggs, breakfast portions are generous and the eggs Royal OK. I was told a £750,000 refurbishment is planned for the Hotel soon, it wont be too soon, outside it is shabby. it must include sound proofed windows and air-conditioning to room 109 and probably others to keep them lettable. There are probably some good rooms here but not at the back. My overriding lasting feeling is of being ripped off. It was £142 a night for B&B. To me the owners marketing throughout is cynical and the presentation superficial, for instance individual room names in a hotel like this simply snobbery. They urgently need to concentrate more on the visitor experience, substance, and less on the gloss. Very very disappointing.

We had a great stay. All staff members were friendly, our room was spacious and clean and the bed was very comfy. I did find the pillows to be a bit hard, as I prefer softer pillows. It was also very hot when we stayed, but there was a fan provided in the room, which helped to cool us down! My sleep quality was not great due to the heat, but had nothing to do with the hotel itself. I would stay here again. The free breakfast and parking was also very convenient.

Excellent room, clean, good size, good shower Good atmosphere in bar downstairs. Staff friendly, service very good Breakfast excellent, one of two evening meals (t-bone steak) not so good