Anglesey Arms Hotel

This was the worst hotel experience I have had. Mostly because my room 109 was unbearably hot when I arrived Sunday evening and would not cool down. It is over the kitchen which heats it up, the window offers poor ventilation, and is also offer the kitchen which extends out under a flat roof, the kitchen extract fan duct is close by. When this shuts off just after 8.00pm the noise is taken over by the fans for the coolers for the Waitrose across the car park. This was mentioned to Will the manager on arrival and he offered me room 101 as an alternative, this still looked out over the flat roof and was smaller, and being tired after a long journey I stayed with room 109. Even with a room fan and not using the duvet I had no decent sleep over two nights, and very nearly did not return for the second, I wanted I lay in on my last morning but to pass the time was reading from 5.30 and in the shower by 6.15. Ummm the shower could not hold a temperature and rotated from hot to cold. More misery. The room is small with the double bed against a wall one side, this should not be let as a double but a good single. My meal on Sunday evening was over cooked, pie and chips with a meagre portion of mushy peas. The breakfast buffet is small and the hot breakfast menu limited, with bland packet scrambled eggs, breakfast portions are generous and the eggs Royal OK. I was told a £750,000 refurbishment is planned for the Hotel soon, it wont be too soon, outside it is shabby. it must include sound proofed windows and air-conditioning to room 109 and probably others to keep them lettable. There are probably some good rooms here but not at the back. My overriding lasting feeling is of being ripped off. It was £142 a night for B&B. To me the owners marketing throughout is cynical and the presentation superficial, for instance individual room names in a hotel like this simply snobbery. They urgently need to concentrate more on the visitor experience, substance, and less on the gloss. Very very disappointing.

As a local person who has eaten at this hotel on many occasions over the years, be very aware that now the hotel have a parking app which I was unaware of and consequently received £100 parking fine. I was not asked or informed by any member of staff that this is how their car park now operated my advice would be to avoid this hotel sadly.

Excellent room, clean, good size, good shower Good atmosphere in bar downstairs. Staff friendly, service very good Breakfast excellent, one of two evening meals (t-bone steak) not so good

Excellent hotel, staff very friendly & accommodating. Evening meals were on par with a very good restaurant, breakfast was perfect

From the first friendly welcome this was a lovely stay. All staff without exception were obliging, helpful and very friendly. The food and drink were very good, and at a great price. Highly recommended

A wonderful place to stay, excellent service and fantastic food, rooms very well presented and comfortable.